Nasibeh Pouti; Mohammad Reza Taghva
Abstract
Strategic planning plays a key role in the future success of organizations. Information technology as an emerging field in Iranian organizations requires strategic planning to succeed. In this study, after a systematic review of the IT strategy development methods and the evolution of these approaches, ...
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Strategic planning plays a key role in the future success of organizations. Information technology as an emerging field in Iranian organizations requires strategic planning to succeed. In this study, after a systematic review of the IT strategy development methods and the evolution of these approaches, an indigenous approach is developed to develop the IT strategy of the distribution companies. This method is a quantitative-qualitative hybrid. During this five-phase study, the organization's cognition is based on the information architecture of processes, and then based on the business and IT alignment perspective, achieving optimal status in information technology infrastructure library as one of the business and information technology alignment methods with the IT governance approach, is followed. By matching the business processes of the electricity distribution and information technology infrastructure library, the status quo and the desired status in each process were determined based on the opinions of business experts. Accordingly, the processes of service continuity management, service catalog management and service portfolio management were the most distant from the desired situation, and for the other processes the same gap analysis was performed. Based on the distance analysis, appropriate strategies were provided for each of the information technology infrastructure library processes according to the best practices.
Elham Montazeri; Naser Movahedi’nia; Hooshang Talebi
Abstract
Information & Communication Technology (ICT) and its vast applications have deeply affected cultural, social, and economic issues of various organizations in recent years. To achieve faster economic growth, some organizations have rushed to deploy ICT; however they have faced new challenges which ...
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Information & Communication Technology (ICT) and its vast applications have deeply affected cultural, social, and economic issues of various organizations in recent years. To achieve faster economic growth, some organizations have rushed to deploy ICT; however they have faced new challenges which require more perfect planning. This paper is the challenges and obstacles in running ICT Master Plan (ICT-MP) in an organization, and to offer effective solutions in this regard.In the questionnaires, 9 key factors namely organizational problems, administrational factors, cultural and educational factors, manpower qualification, security, private sector power, financial and economic factors, governmental support, and technological infrastructure are considered. All 9 factors are proved to be effective, based on the received answers and the data analysis done by using t-test and single sampling method. Furthermore, according to the sequencing done by using Fridman test, these 9 factors are ranked in terms of importance and effectiveness. At last, based on the results of data analysis and the background, the effective considerations for successfully running ICT master plans are presented.
