Management approaches in the field of smart
Kamran Feizi; Hormoz Mehrani; Hossein Vazifehdoost; Ehsan Sadeh
Abstract
The purpose of this research is to identify the main components and dimensions of digital content marketing according to the conditions of Iran and to present a model using a qualitative method based on the Grounded Theory approach. Data were collected through semi-structured in-depth interviews with ...
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The purpose of this research is to identify the main components and dimensions of digital content marketing according to the conditions of Iran and to present a model using a qualitative method based on the Grounded Theory approach. Data were collected through semi-structured in-depth interviews with experts. These experts included university professors in the field of digital content marketing and managers and activists of advertising and digital marketing agencies. Using targeted sampling and after conducting 15 in-depth interviews, theoretical saturation was achieved after the implementation and analysis of interviews and open, axial, and selective coding. The results showed that digital content marketing is realized by these conditions. Causal conditions (Internet development, ease of use, popularity of cyberspace, ease of communication with customers, virtual network features, The appeal of Digital Content Marketing, changing customer behavior, changing current structures), contextual conditions (personal characteristics, social characteristics), intervening factors (technical limitations, increasing competitors, lack of access, unawareness, severity of the spread of Covid-19), central category (Digital Content Marketing), strategies (make it enjoyable, increasing participation, providing various services to users, using various methods to increasing audience, exchange of information, infrastructure improvement, audience-friendly style, customer orientation), and consequences (market expansion, increasing profitability, groundwork for brand creation). The results indicate that the research model is acceptable level. IntroductionThe emergence of digital networks and the wide spread of technology dramatically changed human life compared to the latest technological tools of the previous decades (Torkestani et al, 2020), so that nowadays customers have significantly changed their behavior in line with the technology and economic environment of the world (Rostami et al, 2022). Modern advertising is more cost-effective and inexpensive than traditional advertising (Abdulle, 2022). Therefore, to attract customers, trust must be gained first, and customers should feel satisfied with our brand before purchasing a product or service. These features can be found in digital content marketing (Mozaffari et al, 2023). Inflation and the prevailing economic recession have created difficult conditions for individuals and businesses (Naseri, 2017). To overcome these difficult conditions, a native model must be explained in the field of digital content marketing.Research Question (s)The main research question is as follows: What is the conceptual model for digital content marketing? What are the main components and dimensions of this model? Literature ReviewTorkestani et al. (2022) discussed the possibility of personalizing content for each audience, the emotions hidden in the content and the date of publication of the content, the way the author is a member and his identity in the online community. Tahmasebpour et al. (2022) considered digital marketing elements to include six components: technical features of digital tools, relative advantage, cost to customers, management of items and processes, promotion, service quality, and information quality. Rostami et al. (2022) also prioritized the factors affecting marketing in digital businesses in their research and did not provide a model that included all aspects of this issue. (Naseri, 2017) also only looked at content features in four categories, content inherent elements, form elements, content distribution media elements and effectiveness measurement elements. (Naseri, 2017) examined only the characteristics of the content in four categories; intrinsic content elements, form elements, content distribution media elements, and effectiveness measurement elements. (Lou & Xie, 2020) also emphasized in their research on shaping brand experience and customer loyalty of. Boban et al. (2020) only investigated the relationship between content entertainment and informational social influence and between self-expression and normative social influence and electronic word-of-mouth communication. Furr. (2019) considered digital content marketing as a branding tool for colleges and universities. Taiminen & Ranaweera, (2019) focused on support, engagement, and interaction in brand communication and perceptions. MethodologyIn terms of purpose, this research is fundamental and applied, and in terms of nature, it is in the category of qualitative research. In terms of approach, the Grounded Theory and paradigm model of Strauss and Corbin have been used as a research plan, which is based on the identification of causal conditions, contextual conditions, central category, intervening conditions, strategies and consequences, and describing the relationships between them. A semi-structured in-depth interview was conducted with 15 experts who were selected in a non-probable and purposeful manner. Sampling was performed until theoretical saturation using the snowball method. The research community includes digital experts (academic and non-academic). This group includes university professors in the field of digital content marketing, as well as activists and specialists in the field of digital content production (institutions and agencies of digital marketing and advertising). They have at least five years of scientific, research, and executive experience in DCM and at least a master's degree or doctorate in the fields of marketing management, information technology management, and other related fields. In the analysis of the data obtained from the interviews, after the full implementation of the text of the interviews, MaxQuda 2020 was used. Immediately after each interview, the interview text was extracted and typed, entered into the software, and open, axial, and selective coding procedures were performed. ResultsThe information obtained from the interviews resulted in the extraction of 135 concepts (open coding), which were placed in the form of 26 subcategories (axial coding) and 5 main categories (selective coding), as follows: Internet development, ease of use, popularity of cyberspace, ease of communication with customers, virtual network features, the appeal of Digital Content Marketing, changing customer behavior, changing current structures, technical limitations, increasing competitors, lack of access, unawareness, severity of the spread of Covid-19, personal characteristics, social characteristics, make it enjoyable, increasing participation, providing various services to users, using various methods for increasing the audience, exchange of information, infrastructure improvement, audience-friendly style, customer orientation, market expansion, increasing profitability, groundwork for brand creation.The paradigm model is presented in figure 1.Figure.1. Paradigm model of the research ConclusionThis article aims to design a digital content marketing model. Making it enjoyable in this research includes gamification in social networks, visualizing content according to people's tastes, using humorous content, and entertaining content. The obtained results showed that making it enjoyable is an effective strategy for digital content marketing. In this research, the following were discovered to increase participation in digital content: using celebrities, participating in online campaigns, holding contests, and building trust and commitment in customers. The results also show that increasing participation is an important strategy in digital content marketing. The services that can be paid in the production of digital content to attract the audience are as follows: offering discounts, bonuses to users, free training, and support. The obtained results also show that providing diverse services to users is an influential factor in digital content marketing strategies. Various methods of increasing the audience in this research include: providing outstanding and strange information, producing educational content, producing therapeutic content, producing sports content, using new ideas to produce content, producing fresh and new content, teaching new methods of producing content, increasing quality, extensive advertising, social network viral marketing, and content creation based on frequent words. The results show that the use of methods to increase the audience is the most effective strategy. Information exchange includes modeling external pages, modeling successful pages, participation in online campaigns, and content exchange. The obtained results show that information exchange has a significant impact on digital content marketing strategies. Improving the infrastructure in the field of digital content includes increasing the speed of the Internet, website design, and the production of powerful internal applications, which the results show is one of the most important strategies. Audience-friendly style also includes creating differentiation, special and unique style, being up-to-date; using one of the special effects is the mastery of body language. The results show that an audience-friendly style is one of the most effective strategies in digital content marketing. Customer orientation also includes content production based on society's problems, compliance with professional ethics, monitoring customer needs, finding customers' tastes, and honesty in content production. The obtained results show that customer orientation is an important strategy in digital content marketing.Keywords: Digital Content Marketing, Online Marketing, Brand Awareness, Grounded Theory. The purpose of this research is to identify the main components and dimensions of digital content marketing according to the conditions of Iran and to present a model using a qualitative method based on the Grounded Theory approach. Data were collected through semi-structured in-depth interviews with experts. These experts included university professors in the field of digital content marketing and managers and activists of advertising and digital marketing agencies. Using targeted sampling and after conducting 15 in-depth interviews, theoretical saturation was achieved after the implementation and analysis of interviews and open, axial, and selective coding. The results showed that digital content marketing is realized by these conditions. Causal conditions (Internet development, ease of use, popularity of cyberspace, ease of communication with customers, virtual network features, The appeal of Digital Content Marketing, changing customer behavior, changing current structures), contextual conditions (personal characteristics, social characteristics), intervening factors (technical limitations, increasing competitors, lack of access, unawareness, severity of the spread of Covid-19), central category (Digital Content Marketing), strategies (make it enjoyable, increasing participation, providing various services to users, using various methods to increasing audience, exchange of information, infrastructure improvement, audience-friendly style, customer orientation), and consequences (market expansion, increasing profitability, groundwork for brand creation). The results indicate that the research model is acceptable level. IntroductionThe emergence of digital networks and the wide spread of technology dramatically changed human life compared to the latest technological tools of the previous decades (Torkestani et al, 2020), so that nowadays customers have significantly changed their behavior in line with the technology and economic environment of the world (Rostami et al, 2022). Modern advertising is more cost-effective and inexpensive than traditional advertising (Abdulle, 2022). Therefore, to attract customers, trust must be gained first, and customers should feel satisfied with our brand before purchasing a product or service. These features can be found in digital content marketing (Mozaffari et al, 2023). Inflation and the prevailing economic recession have created difficult conditions for individuals and businesses (Naseri, 2017). To overcome these difficult conditions, a native model must be explained in the field of digital content marketing.Research Question (s)The main research question is as follows: What is the conceptual model for digital content marketing? What are the main components and dimensions of this model? Literature ReviewTorkestani et al. (2022) discussed the possibility of personalizing content for each audience, the emotions hidden in the content and the date of publication of the content, the way the author is a member and his identity in the online community. Tahmasebpour et al. (2022) considered digital marketing elements to include six components: technical features of digital tools, relative advantage, cost to customers, management of items and processes, promotion, service quality, and information quality. Rostami et al. (2022) also prioritized the factors affecting marketing in digital businesses in their research and did not provide a model that included all aspects of this issue. (Naseri, 2017) also only looked at content features in four categories, content inherent elements, form elements, content distribution media elements and effectiveness measurement elements. (Naseri, 2017) examined only the characteristics of the content in four categories; intrinsic content elements, form elements, content distribution media elements, and effectiveness measurement elements. (Lou & Xie, 2020) also emphasized in their research on shaping brand experience and customer loyalty of. Boban et al. (2020) only investigated the relationship between content entertainment and informational social influence and between self-expression and normative social influence and electronic word-of-mouth communication. Furr. (2019) considered digital content marketing as a branding tool for colleges and universities. Taiminen & Ranaweera, (2019) focused on support, engagement, and interaction in brand communication and perceptions. MethodologyIn terms of purpose, this research is fundamental and applied, and in terms of nature, it is in the category of qualitative research. In terms of approach, the Grounded Theory and paradigm model of Strauss and Corbin have been used as a research plan, which is based on the identification of causal conditions, contextual conditions, central category, intervening conditions, strategies and consequences, and describing the relationships between them. A semi-structured in-depth interview was conducted with 15 experts who were selected in a non-probable and purposeful manner. Sampling was performed until theoretical saturation using the snowball method. The research community includes digital experts (academic and non-academic). This group includes university professors in the field of digital content marketing, as well as activists and specialists in the field of digital content production (institutions and agencies of digital marketing and advertising). They have at least five years of scientific, research, and executive experience in DCM and at least a master's degree or doctorate in the fields of marketing management, information technology management, and other related fields. In the analysis of the data obtained from the interviews, after the full implementation of the text of the interviews, MaxQuda 2020 was used. Immediately after each interview, the interview text was extracted and typed, entered into the software, and open, axial, and selective coding procedures were performed. ResultsThe information obtained from the interviews resulted in the extraction of 135 concepts (open coding), which were placed in the form of 26 subcategories (axial coding) and 5 main categories (selective coding), as follows: Internet development, ease of use, popularity of cyberspace, ease of communication with customers, virtual network features, the appeal of Digital Content Marketing, changing customer behavior, changing current structures, technical limitations, increasing competitors, lack of access, unawareness, severity of the spread of Covid-19, personal characteristics, social characteristics, make it enjoyable, increasing participation, providing various services to users, using various methods for increasing the audience, exchange of information, infrastructure improvement, audience-friendly style, customer orientation, market expansion, increasing profitability, groundwork for brand creation.The paradigm model is presented in figure 1.Figure.1. Paradigm model of the research ConclusionThis article aims to design a digital content marketing model. Making it enjoyable in this research includes gamification in social networks, visualizing content according to people's tastes, using humorous content, and entertaining content. The obtained results showed that making it enjoyable is an effective strategy for digital content marketing. In this research, the following were discovered to increase participation in digital content: using celebrities, participating in online campaigns, holding contests, and building trust and commitment in customers. The results also show that increasing participation is an important strategy in digital content marketing. The services that can be paid in the production of digital content to attract the audience are as follows: offering discounts, bonuses to users, free training, and support. The obtained results also show that providing diverse services to users is an influential factor in digital content marketing strategies. Various methods of increasing the audience in this research include: providing outstanding and strange information, producing educational content, producing therapeutic content, producing sports content, using new ideas to produce content, producing fresh and new content, teaching new methods of producing content, increasing quality, extensive advertising, social network viral marketing, and content creation based on frequent words. The results show that the use of methods to increase the audience is the most effective strategy. Information exchange includes modeling external pages, modeling successful pages, participation in online campaigns, and content exchange. The obtained results show that information exchange has a significant impact on digital content marketing strategies. Improving the infrastructure in the field of digital content includes increasing the speed of the Internet, website design, and the production of powerful internal applications, which the results show is one of the most important strategies. Audience-friendly style also includes creating differentiation, special and unique style, being up-to-date; using one of the special effects is the mastery of body language. The results show that an audience-friendly style is one of the most effective strategies in digital content marketing. Customer orientation also includes content production based on society's problems, compliance with professional ethics, monitoring customer needs, finding customers' tastes, and honesty in content production. The obtained results show that customer orientation is an important strategy in digital content marketing.
Sara Sabaghchi; Sepehr Ghazinoory; Fatemeh Saghafi; صحرایی Sahraei
Abstract
The emergence of a wide range of digital technologies has fundamentally changed the nature, process and outcomes of innovation. Researchers emphasize the distinction between digital innovation and traditional innovation and consider it necessary to theorize in this field due to the novelty of the concept ...
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The emergence of a wide range of digital technologies has fundamentally changed the nature, process and outcomes of innovation. Researchers emphasize the distinction between digital innovation and traditional innovation and consider it necessary to theorize in this field due to the novelty of the concept of digital innovation. In this research, in an inductive way with the aim of conceptualizing and identifying the main dimensions of digital innovation in industrial organizations, first, using the systematic literature review approach, related articles were examined in the period from 2014 to 2022, and 48 articles were selected for analysis. Then, using the grounded theory approach, open, axial, and selective coding procedures were performed. According to this, the main dimensions of digital innovation were categorized in the form of a paradigm model include causal factors (13 categories under the 4 main dimensions of digital industrial platform and technology management, digital innovation ecosystem management, intelligent processes, digital structure and organization), contextual factors, intervening factors, strategies, and consequences. Also, by reviewing the definitions and identified dimensions, a novel definition for digital innovation in industrial organizations was presented. The resulting theoretical framework, in addition helping further conceptualization of this phenomenon, can be used in the design of organizations' digital innovation maturity models.
behrooz asannejad; Seyed Mahdi Jalali; Bita Tabrizian
Abstract
The present study aims toA model for digital marketing based on value creation for the Iranian insurance industry. The method used in the research is qualitative and based on the strategy of data-based theory. In-depth interview tools were used to collect data. The target population was managers and ...
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The present study aims toA model for digital marketing based on value creation for the Iranian insurance industry. The method used in the research is qualitative and based on the strategy of data-based theory. In-depth interview tools were used to collect data. The target population was managers and senior experts in the insurance industry who were involved in the digital marketing process and decisions. Using purposive sampling after 15 in-depth interviews, theoretical saturation was achieved. Open, pivotal, and selective coding represent 32 general categories in a paradigmatic format, including causal, contextual, interventionist, pivotal categories, strategies, and consequences based on value creation. The results showed that digital marketing based on value creation in the Iranian insurance industry by causal conditions (identifying digital marketing in the insurance industry, creating a digital marketing campaign, promoting the influence of insurance culture, digital environment and developing the required infrastructure), background ( Focus strategy, digital branding, implementation of digital marketing, responding to the needs and interests in the digital space and optimization of digital activities), interventionist (customer insights, environmental factors, digital capabilities, digital revolution, price transparency and organizational challenges), categories Axis (behavior-based branding, interactive approach, customer expectations of insurance services and customer experience), strategies (positioning promotion, communication channels promotion, value creation for customers through content production, E-WOM-based customer engagement and participation, development of digital technologies And digital innovation) and the consequences (increasing market share, organizational effectiveness, promotion and brand position (company), promoting e-brand equity and developing digital business) are realized.
Jalal Haghighat Monfared; Sayyid Gholam Hassan Tabatabaee; Rouhollah Dadashniya Kasmani
Abstract
Information technology (IT) architecture with a general and comprehensive description of the IT functions in the organization, attempts to reduce the complexity of using this technology and increase the efficiency that meet the requirements and achievement of organizational goals. On the other hand, ...
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Information technology (IT) architecture with a general and comprehensive description of the IT functions in the organization, attempts to reduce the complexity of using this technology and increase the efficiency that meet the requirements and achievement of organizational goals. On the other hand, control objectives for information and related technologies framework or briefly COBIT framework, is the most efficient way for implementing and auditing IT governance to develop, implement, monitor, and improve IT management. The need to model IT architecture along with the benefits of QOBIT 2019 framework to achieve organizational goals by enhancing value while balancing IT revenue and processes, has led the researchers to present a paradigm-based IT architecture model using grounded theory approach. It is intended that the model to be holistic and consistent with ETKA organization. Data were gathered using document mining, observation, and in-depth interviews with 15 experts in the field of IT management and IT governance in the organization under study. The analysis of the research data have resulted in 650 concepts and 48 subcategories using Strauss and Corbin methodology and MAXQDA software. Finally, by choosing the main phenomenon and its relationship with the other categories, the paradigmatic model of research was presented in the form of causal conditions, contextual conditions, confounding conditions, strategies and consequences.
Mehdi Karimipour; Amir r Bayat Tork; Jalal Haghighat Monfared
Abstract
Today, advanced technologies are considered as one of the most vital components of business, industry and services and a strategic factor for the economic development of countries. Some researchers consider advanced technologies as the heart of wealth generation in the organizations, and it is almost ...
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Today, advanced technologies are considered as one of the most vital components of business, industry and services and a strategic factor for the economic development of countries. Some researchers consider advanced technologies as the heart of wealth generation in the organizations, and it is almost impossible to provide competitive products and services in a global environment without using the required advanced technologies. Given the importance and the role of technology, especially advanced technologies, in creating competitive advantage for organizations, one of the key issues regarding such technologies is acquisition and the acquisition method. This qualitative research, by adopting a risk analysis and management approach in the field of technology acquisition, seeks to explore a conceptual model of the acquisition of advanced technologies for the Information Technology (IT) industry using Grounded Theory. To collect data, 15 semi-structured interviews were conducted with the experts in the field of IT and technology management and acquisition. The sampling was performed using judgment and snowball techniques. Data analysis was done using MAXQDA10 software which resulted in the emergence of 105 concepts and codes, 23 sub-categories, and 5 main categories. This article aims to achieve a conceptual model of advanced technology acquisition with emphasis on information technology analysis and risk management, taking into account the environmental conditions prevailing in the country's information technology industry. The proposed conceptual model was developed with emerging design approach and the results of the research were explained as theoretical propositions.
Mohammad Mehdi Ghouchani Khorasani; Davod Hosseinpour; Ebrahim Mahmudzadeh; Seyed Mehdi Alvani
Abstract
Rapid technological change, increased cost of innovation and increased competition in new products and services have caused organizations to interact with the environment and its external stakeholders. This has led to the opening up of the organization's boundaries and the use of open innovation paradigms ...
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Rapid technological change, increased cost of innovation and increased competition in new products and services have caused organizations to interact with the environment and its external stakeholders. This has led to the opening up of the organization's boundaries and the use of open innovation paradigms in developing internal trends in innovation and market expansion for external use of innovation. Cyber security technology is one the most changeable technologies. Preserving cyber security is one of the key issues in the country's national security, and access to native cyber security products is very important as well. The aim of this study is to identify the factors of development of open innovation in cyber security research institutes of Iran and provide solutions for developing these factors in cyber security research institutes. In this research, these factors are identified using Grounded Theory approach. To this end, 16 semi-structured interviews were conducted with experts. By analyzing the data in the open coding process with the help of the MAXQDA10 software, 10 sub-categories were produced in the form of 3 main categories. The model presented in this article is based on emerging design approach and the results have been explained as theoretical propositions
Fateme Mobasher Rad; Nasim Ghanbar Tehrani
Abstract
NGOs can benefit from crowd funding to achieve their prospects, since they are independent from government resources. The ever-increasing advances in Internet technologies and human interest in using social media is the main strengths to be considered. The purpose of this paper is to investigate the ...
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NGOs can benefit from crowd funding to achieve their prospects, since they are independent from government resources. The ever-increasing advances in Internet technologies and human interest in using social media is the main strengths to be considered. The purpose of this paper is to investigate the factors affecting the function of social media on the success of crowd funding of charity institutions, which is performed based on the grounded theory. In this regard, due to the lack of literature, the results of annual reports from countries and research centers and the experiences of charity financial managers have been studied and by reviewing articles line by line, content analysis coding has been done. The components have been sorted in 8 categories, validated and then shown in paradigmatic model and hypotheses were launched. The results show that the existence of a coherent financing strategy, efficient media management, and the credibility of fund are the reasons for the successful establishment of the project in the field of information technology and the proper use of the media, and the media advertising and communication with the funders provide a structural context for growth. This causes that the content be understood and needed budget be successfully funded.
