Mohammad Ehsan Basiri; Shirin Habibi; Shahla Nemati
Abstract
With the spread of Covid-19 disease, quarantine, and social isolation, people are increasingly posting their opinions about the coronavirus on social networks such as Twitter. However, no study has yet been reported to analyze online opinions of individuals in order to understand their feelings about ...
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With the spread of Covid-19 disease, quarantine, and social isolation, people are increasingly posting their opinions about the coronavirus on social networks such as Twitter. However, no study has yet been reported to analyze online opinions of individuals in order to understand their feelings about the Covid-19 epidemic in Iran. This study analyzes the emotions in the opinions of the Iranian people on the social network Twitter during the Corona crisis. For this purpose, a deep neural network model is presented. As there is no labeled dataset of Covid-19 tweets, the proposed model is first trained on the Stanford University Sentiment140 dataset, which contains 1.6 million tweets, and then used to classify the two classes of emotions contained in the collected corona-related tweets in Iran. The results show that the percentage of tweets with negative emotions is significantly higher than positive tweets. Also, the change in negative emotions of people in different months is proportional to the change in patient statistics.
Fatemeh Abbasi; Babak Sohrabi; Amir Manian; Ameneh Khadivar
Abstract
In recent years, the growth of social networks and, consequently, the increasing content of these networks have led people to use others’ opinions to make decisions for the purchase and use of products, services or even political choices. Given the fact that users' comments are textual and ...
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In recent years, the growth of social networks and, consequently, the increasing content of these networks have led people to use others’ opinions to make decisions for the purchase and use of products, services or even political choices. Given the fact that users' comments are textual and their reading and summarizing is timely and difficult, the automation of the extraction of opinions and sentiments of users' comments is one of the suggested solutions for online sales sites to provide more efficient services to customers for better decision making. Sentiment analysis or opinion mining is a process where people's opinions, feelings and attitudes are extracted in relation to a particular subject and are recognized as a branch of the text mining. The results of sentiment analysis can be used in recommender systems to provide more effective shopping suggestions. Information derived from the opinion mining can be used in a variety of fields such as libraries for better choices and purchases based on the users' real opinions. In this research, a system for automatically categorizing the sentiments expressed in the opinions of the buyers of the Amazon book website is presented. The system is designed using ensemble voting models to analyze the sentiment of Amazon users' comments. For all analyses, Python text mining packages are used. In ensemble method two methods are used: majority voting and weight-based voting. In the weighting method, a greater weight is assigned to a classifier by higher accuracy. By comparing the performance of the results, the weighting model is chosen as the final model for making the sentiment analysis. Results show that the proposed system can automatically classify positive and negative comments with an accuracy of over 80%.