شناسایی و اولویت‌بندی عوامل حیاتی کسب‌وکار الکترونیک بر اساس روش بهترین- بدترین

نوع مقاله: مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت صنعتی، مدیریت تولید و عملیات، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران.

2 دانشجوی دکتری مدیریت صنعتی، تحقیق در عملیات، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران.(نویسنده مسئول)؛mojtaba_aghaei68@yahoo.com

3 دانشیار، گروه مدیریت صنعتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران.

چکیده

امروزه بهره‌گیری از کسب‌وکار الکترونیک برای پاسخ‌گویی به چالش‌های محیطی اهمیت دارد. برای اجرای کسب‌وکار الکترونیک، عوامل مهمی به نام عوامل حیاتی موفقیت وجود دارد که اجرای آن را آسان نموده و در صورت فقدان مناسب این عوامل، اجرای آن ممکن است با شکست مواجه شود؛ بنابراین با توجه به اهمیت کسب‌وکار الکترونیک و نقش عوامل حیاتی موفقیت در پیاده‌سازی آن، در این پژوهش به شناسایی و اولویت‌بندی عوامل حیاتی موفقیت برای اجرای کسب‌وکار الکترونیک پرداخته شد.در ابتدا با بررسی جامع ادبیات تحقیق، چارچوبی جامع برای شناسایی جامع عوامل حیاتی موفقیت تدوین شد. سپس با بهره‌گیری از روش دلفی فازی و نظرات خبرگان عوامل شناسایی شده، تعدیل و نهایی شدند. در مرحله بعد با بهره‌گیری از روش بهترین- بدترین که از جدیدترین و دقیق‌ترین تکنیک‌های وزن دهی است، عوامل حیاتی موفقیت تائید شده از مرحله قبلی اولویت‌بندی شدند. نتایج نشان داد که عوامل حمایت مناسب مدیریت و مالکیت، حمایت مالی کافی و هم‌راستایی و ارتباط بین فناوری اطلاعات و استراتژی کسب‌وکار به‌عنوان مهم‌ترین عوامل حیاتی موفقیت شناسایی شدند.

کلیدواژه‌ها


عنوان مقاله [English]

Schematic Design of Hotel Recommendation Systems by user Precedence on Twitter

نویسندگان [English]

  • Seyyed Jalaladdin Hosseini Dehshiri 1
  • Mojtaba Aghaei 2
  • Mohammad’Taghi Taghavifard 3
1 Ph.D. student of Operation and Production Management, Faculty of Management and Accounting, Allameh Tabataba’i University, Tehran.
2 Ph.D. student of Operation Research, Faculty of Management and Accounting, Allameh Tabataba’i University, Tehran. (Corresponding Author: mojtaba_aghaei68@yahoo.com)
3 Associate Professor, Department of Industrial Management, Faculty of Management and Accounting, Allameh Tabatabaei University,Tehran
چکیده [English]

 
Recommender systems utilization has proven sales enhancement in most e-commerce platforms. This system objected to provide more options, comfort and flexibility to user which could make him interested, as well as providing better chance for companies to increase sells in their products and services. Flourishing popularity of web site has originated intrigue for recommendation systems. By penetrating in infinite fields, recommendation systems give deceptive suggestion on services compatible with user precedence. Integrating recommender systems by data management techniques to can targeted such issues and quality of suggestions will be improved considerably. Recent research reveals an idea of utilizing social network data to refine weakness points of traditional recommender system and improve prediction accuracy and efficiency. In this paper we represent views of recommender systems based on Twitter social network data by usage of variety interfaces, content analysis Methods, computational linguistics techniques and MALLET topic modeling algorithm. By deep exploration of objects, methodologies and available data sources, this paper will helps interested people to develop travel recommendation systems and facilitates future research by achieved direction.

کلیدواژه‌ها [English]

  • recommender system
  • Social Network
  • Twitter
  • Topic Modeling

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Bouzon, M., Govindan, K., Rodriguez, C. M. T., & Campos, L. M. (2016). Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP. Resources, Conservation and Recycling.

Chang, V., Walters, R. J., & Wills, G. (2013). The development that leads to the Cloud Computing Business Framework. International Journal of Information Management, 33(3), 524-538.

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Gheorghe, M. (2011). Risk management in IT governance framework. Economia. Seria Management, 14(2), 545-552.

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Haseley, S., & Brucker, J. (2012). Assessing IT Governance: Considerations for Internal Audit. Journal of the Association of Heathcare Internal Auditors, 31(2), 54-58

Hsu, Y. L., Lee, C. H., & Kreng, V. B. (2010). The application of Fuzzy Delphi
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, 37(1), 419-425.

Hsu, Y. L., Lee, C. H., & Kreng, V. B. (2010). The application of Fuzzy Delphi
Method and Fuzzy AHP in lubricant regenerative technology selection. Expert
Systems with Applications, 37(1), 419-425.

Juiz, C., Guerrero, C., & Lera, I. (2014). Implementing good governance principles for the public sector in information technology governance frameworks. Open Journal of Accounting, 2014.

Kannan, D., de Sousa Jabbour, A. B. L., & Jabbour, C. J. C. (2014). Selecting green suppliers based on GSCM practices: Using fuzzy TOPSIS applied to a Brazilian electronics company. European Journal of Operational Research, 233(2), 432-447.

Khther, R. A., & Othman, M. (2013). COBIT framework as a guideline of effective IT governance in higher education: a review. International Journal of Information Technology Convergence and Services, 3(1), 21.

Lallmahomed, M, Lallmahomed, N, M. Lallmahomed, G. (2017). Factors influencing the adoption of e-Government services in Mauritius. Telematics and Informatics 34.57–72.

Lam, W. (2005). Barriers to e-government integration. Journal of Enterprise Information Management, 18 (5/6), 511-530.

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Nfuka, E. N., & Rusu, L. (2011). The effect of critical success factors on IT governance performance. Industrial Management & Data Systems, 111(9), 1418-1448.

Nograsek, J. (2011). Change Management as a Critical Success Factor in e-Government Implementation. Business Systems Research. Vol.2, No.2, 1-56.

Pollard, C., & Cater-Steel, A. (2009). Justifications, strategies, and critical success factors in successful ITIL implementations in U.S. and Australian companies: an exploratory study. Information Systems Management, 26(2), 164–175.

Rezaei, Jafar. Best-worst multi-criteria decision-making method. Omega, 53 (2015): 49-57.

Ritchi, H. Wahyudi, I. Susanto, A.(2015).Research Program on Key Success Factors of e-Government and Their Impact on Accounting Information Quality. Procedia- Social and Behavioral Sciences, 211. 673-680.

Sahibudin, S., Sharifi, M., & Ayat, M. (2008, May). Combining ITIL, COBIT and ISO/IEC 27002 in order to design a comprehensive IT framework in organizations. In Modeling & Simulation, 2008. AICMS 08. Second Asia International Conference on (pp. 749-753). IEEE.

Spafford, G. (2003). The benefits of standard IT governance frameworks. IT management.

Stefanovic, D. Marjanovic, U. Delic M, Culibrk, D. Lalic, B. (2016). Assessing the success of e-government systems: An employee perspective. Information & Management,53.717–726.

Symons, C. (2005). IT governance framework. Reproduction, 1–17.

Tung, L.L., and Rieck, O. (2005). Adoption of electronic government services among business organizations in Singapore. Journal of Strategic Information Systems, 14(4), 417–440.

Wilkin, C. L., & Riddett, J. L. (2008, January). Issues for IT governance in a large not-for-profit organization: A case study. In e-Technologies, 2008 International MCETECH Conference on (pp. 193-202). IEEE.

 

 


 

Abu-Musa, A. (2009). Exploring the importance and implementation of COBIT processes in Saudi organizations: an empirical study. Information Management Computer Security, 17(2), 73–95.

Abu-Musa, A. A. (2007). Exploring information technology governance (ITG) in developing countries: an empirical study. The International journal of digital accounting research, V(07).

AL-Naimat, M. Abdullah, M. Ahmad, M. (2013).The Critical Success Factors for E-Government Implementation in Jordan. Proceedings of the 4th International Conference on Computing and Informatics, ICOCI 2013 28-30 August, 2013 Sarawak, Malaysia, University Utara Malaysia.

Alreemy, Z., Chang, V., Walters, R., & Wills, G. (2016). Critical success factors (CSFs) for information technology governance (ITG). International Journal of Information Management, 36(6), 907-916.

Al-Shboul, M. Rababah, O.  Al-Shboul, M.  Ghnemat, R. Al-Saqqa, S.(2014). Challenges and Factors Affecting the Implementation of E-Government in Jordan. Journal of Software Engineering and Applications, 2014, 7, 1111-1127.

Altameem, T. Zairi, M. Alshawi, S. (2006). Critical Success Factors of E-Government: A Proposed Model for E-Government Implementation. 2006 Innovations in Information Technology.

Alzahrani, L. Al-Karaghouli, W. Weerakkody, V. (2017). Analyzing the critical factors influencing trust in e-government adoption from citizens’ perspective: A systematic review and a conceptual framework. International Business Review, 26.164–175.

Bouzon, M., Govindan, K., Rodriguez, C. M. T., & Campos, L. M. (2016). Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP. Resources, Conservation and Recycling.

Chang, V., Walters, R. J., & Wills, G. (2013). The development that leads to the Cloud Computing Business Framework. International Journal of Information Management, 33(3), 524-538.

Elkadi, E. (2013) Success and failure factors for e-government projects: A case from Egypt. Egyptian Informatics Journal. 14, 165–173.

Gheorghe, M. (2011). Risk management in IT governance framework. Economia. Seria Management, 14(2), 545-552.

Gilbert, D., Balestrini, P., and Littleboy, D. (2004). Barriers and benefits in the adoption of e-government. The International Journal of Public Sector Management, 17 (4/5), 286–301.

Gil-García, J. R., & Pardo, T. A. (2005). E-government success factors: Mapping practical tools to theoretical foundations. Government information quarterly, 22(2), 187-216.

Grembergen, W.V. (2004). Strategies for information technology governance. Idea Group Inc (IGI), Business & Economics.

Hardy, G. (2009). ITGI Enables ISO/IEC 38500: 2008 Adoption. ISACA Journal, 3, 1-2.

Haseley, S., & Brucker, J. (2012). Assessing IT Governance: Considerations for Internal Audit. Journal of the Association of Heathcare Internal Auditors, 31(2), 54-58

Hsu, Y. L., Lee, C. H., & Kreng, V. B. (2010). The application of Fuzzy Delphi
Method and Fuzzy AHP in lubricant regenerative technology selection. Expert
Systems with Applications
, 37(1), 419-425.

Hsu, Y. L., Lee, C. H., & Kreng, V. B. (2010). The application of Fuzzy Delphi
Method and Fuzzy AHP in lubricant regenerative technology selection. Expert
Systems with Applications, 37(1), 419-425.

Juiz, C., Guerrero, C., & Lera, I. (2014). Implementing good governance principles for the public sector in information technology governance frameworks. Open Journal of Accounting, 2014.

Kannan, D., de Sousa Jabbour, A. B. L., & Jabbour, C. J. C. (2014). Selecting green suppliers based on GSCM practices: Using fuzzy TOPSIS applied to a Brazilian electronics company. European Journal of Operational Research, 233(2), 432-447.

Khther, R. A., & Othman, M. (2013). COBIT framework as a guideline of effective IT governance in higher education: a review. International Journal of Information Technology Convergence and Services, 3(1), 21.

Lallmahomed, M, Lallmahomed, N, M. Lallmahomed, G. (2017). Factors influencing the adoption of e-Government services in Mauritius. Telematics and Informatics 34.57–72.

Lam, W. (2005). Barriers to e-government integration. Journal of Enterprise Information Management, 18 (5/6), 511-530.

Lee, C. H., Lee, J. H., Park, J. S., & Jeong, K. Y. (2008, January). A study of the causal relationship between IT governance inhibitors and its success in Korea enterprises. In Hawaii International Conference on System Sciences, Proceedings of the 41st Annual (pp. 433-433). IEEE.

Lee, J., Lee, C., & Jeong, K. Y. (2008). Governance Inhibitors in IT Strategy and Management: An empirical study of Korean enterprises. Global Economic Review, 37(1), 1-22.

Lorences, P. P., & Ávila, L. F. G. (2013). The evaluation and improvement of IT governance. JISTEM-Journal of Information Systems and Technology Management, 10(2), 219-234.

Nfuka, E. N., & Rusu, L. (2011). The effect of critical success factors on IT governance performance. Industrial Management & Data Systems, 111(9), 1418-1448.

Nograsek, J. (2011). Change Management as a Critical Success Factor in e-Government Implementation. Business Systems Research. Vol.2, No.2, 1-56.

Pollard, C., & Cater-Steel, A. (2009). Justifications, strategies, and critical success factors in successful ITIL implementations in U.S. and Australian companies: an exploratory study. Information Systems Management, 26(2), 164–175.

Rezaei, Jafar. Best-worst multi-criteria decision-making method. Omega, 53 (2015): 49-57.

Ritchi, H. Wahyudi, I. Susanto, A.(2015).Research Program on Key Success Factors of e-Government and Their Impact on Accounting Information Quality. Procedia- Social and Behavioral Sciences, 211. 673-680.

Sahibudin, S., Sharifi, M., & Ayat, M. (2008, May). Combining ITIL, COBIT and ISO/IEC 27002 in order to design a comprehensive IT framework in organizations. In Modeling & Simulation, 2008. AICMS 08. Second Asia International Conference on (pp. 749-753). IEEE.

Spafford, G. (2003). The benefits of standard IT governance frameworks. IT management.

Stefanovic, D. Marjanovic, U. Delic M, Culibrk, D. Lalic, B. (2016). Assessing the success of e-government systems: An employee perspective. Information & Management,53.717–726.

Symons, C. (2005). IT governance framework. Reproduction, 1–17.

Tung, L.L., and Rieck, O. (2005). Adoption of electronic government services among business organizations in Singapore. Journal of Strategic Information Systems, 14(4), 417–440.

Wilkin, C. L., & Riddett, J. L. (2008, January). Issues for IT governance in a large not-for-profit organization: A case study. In e-Technologies, 2008 International MCETECH Conference on (pp. 193-202). IEEE.