The Content Features of New Technology-Based Firms
Hasan
Boudlaie
Faculty Member, Department of Management, University of Tehran, Kish International Campus, Kish (Corresponding author: hasanboudlaie@ut.ac.ir)
author
Akbar
Bahmani
Faculty Member, Department of Public Administration, Payame Noor University, Tehran
author
Yousef
Mohammadi Moghadam
Faculty Member, Department of Strategic Management, Amin Police University, Tehran
author
text
article
2019
per
New Technology-Based Firms (NTBFs) have significant contribution to economic growth, and in particular to promote innovation and job creation. For this reason, many countries are seeking to establish and grow such institutions with encouraging policies. Despite the economic importance of these companies, there is no single definition for them, and several definitions for these types of companies are tailored to the purpose of each study. Because of the nature of the need to produce a coherent framework for the characteristics of these types of companies, it is important that the purpose of the present study is to identify the features of the NTBFs. For this purpose, the research works that covered the nature of this concept from 1990 to 2011 were analyzed by content analysis. In the first phase, definitions of these companies were compiled, and further identification of the effective nature of these companies was identified. The results of this research led to the identification, confirmation and prioritization of the five features that include being new, advanced technology, independence, small size in terms of number of employees and volume of sales and funding by the founders, which according to the most frequent characteristics of the articles in question were prioritized. The final result of this study is to guide and streamline future research by achieving theoretical coherence in defining this concept.
Business Intelligence Management Studies
Allameh Tabataba’i University
2821-0964
8
v.
30
no.
2019
5
32
https://ims.atu.ac.ir/article_10614_04bd363b611d4db1ad11844f711735a6.pdf
dx.doi.org/10.22054/ims.2019.10614
The Role of Implementation of Service Management and Security Frameworks in Information Technology Service Continuity
Soheila
Jafarnezhad
Ph.D. Student, IT Management, faculty of management and accounting, Allameh Tabataba'i, University, Tehran
(Corresponding Author: Jafarnezhad.sany@gmail.com
author
Mohammad Reza
Taghva
Faculty Member, Department of Industrial Management, Allameh Tabataba'i University, Tehran
author
text
article
2019
per
Competitive business environment and high dependency to the services has caused organizations to be evaluated based on the level of their ability in providing continuous services. Information Technology (IT) service continuity management discusses the capabilities of the organization to maintain an acceptable and predetermined level of IT services to support business requirements in the event of an incident. Information security management, while minimizing disruptions to business and IT Infrastructure Library (ITIL), is an appropriate structure for organizations that deliver IT services to their customers with the aim of supporting business processes. The aim of this study is to identify factors affecting the continuity of IT services. After a thorough literature review, a questionnaire was prepared using a five-point Likert scale and handed to 8 experts. The questionnaire was verified by experts in the field and then was sent to 60 IT experts of the organizations and companies. After analyzing the results, the identified factors were confirmed and the main research hypothesis - the impact of the implementation of the ITIL and the information security management system on the continuity of the IT services- was confirmed.
Business Intelligence Management Studies
Allameh Tabataba’i University
2821-0964
8
v.
30
no.
2019
33
54
https://ims.atu.ac.ir/article_10616_36a615f027da72a43523862c2455bc54.pdf
dx.doi.org/10.22054/ims.2019.10616
An Expert System for Evaluating Customers’ Loyalty in Distribution Industry
Elham
Sadoughinia
MA, Information Technology Management, Faculty of Management and Economics, Tarbiat Modares University, Tehran
author
Alireza
Hasanzadeh
Faculty Member, Department of Information Technology Management, Faculty of Management and Economics, Tarbiat Modares University. Tehran
author
Shaban
Elahi
Faculty Member, Department of Information Technology Management, Faculty of Management and Economics, Tarbiat Modares University. Tehran (Corresponding Author: Elahishaaban@gmail.com)
author
Shaghayegh
Sahraei
Faculty Member, Department of Information Technology Management, Faculty of Management and Economics, Tarbiat Modares University. Tehran
author
text
article
2019
per
In new competitive market, the survival of companies depends on recognition and absorption of customers and because of high costs of acquiring new customers, retention of loyal customers is the most important goal of a company. This study is based on the identification of loyalty factors and designing an expert system for the evaluation of customers’ loyalty in the logistic industry. According to the literature, there are two groups of attitudinal and behavioral factors of customers’ loyalty. Attitudinal factors consist of frequency, recency and monetary of shopping, shopping cart, and profitability of shopping. Behavioral factors consist of satisfaction, trust, brand popularity and perceived customer value. Due to the capabilities of the expert systems in evaluation, this study is based on fuzzy inference system which called CLEXS which stands for Customer Loyalty EXpert System. In CLEXS the situation of customers’ loyalty can be detected in different areas and this system is a kind of data mining system in nature.
Business Intelligence Management Studies
Allameh Tabataba’i University
2821-0964
8
v.
30
no.
2019
55
78
https://ims.atu.ac.ir/article_10618_a91526aa58e1f678ed4c5cdab5c3fcbe.pdf
dx.doi.org/10.22054/ims.2019.10618
Solutions for Removing Knowledge Management Implementation Barriers in the Supply Chain of Fast Moving Consumer Goods
Seyyed Jalaladdin
Hosseini Dehshiri
Ph.D. Student, Operations and Production Management, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran
author
Mojtaba
Aghaei
Ph.D. Student, Operations Research, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran (Corresponding Author: mojtaba_aghaei68@yahoo.com)
author
Jamshid
Salehi Sadaghiani
Faculty Member, Department of Industrial Management, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran
author
text
article
2019
per
Today, service delivery is changing with the advent of new technologies and the emergence of online businesses. The goal of online businesses and startups is to provide online services while saving customers time and money. One of the startups that are effective in meeting the needs of different groups of the community is the Fast Moving Consumer Goods (FMCG). Due to the high consumption rates and spoilage of FMCGs, proper management and performance improvement at different levels of the supply chain is essential. On the other hand, the use of knowledge management is the main factor in the success of the supply chain to achieve a competitive advantage. There are various barriers that lead to failure in the implementation of knowledge management (KM) in the supply chain. Therefore, it is necessary to identify and remove the barriers to the implementation of knowledge management in the supply chain of startups. The purpose of this research is to identify and prioritize strategies for removing barriers to the implementation of KM in FMCG supply chain. The framework in this study is to use the combination of Fuzzy Delphi, SWARA and Gray ARAS. The SWARA method has been used to determine the weight of the barriers, as criteria, and the Gray ARAS method has been used to obtain the final ranking of the approaches to acceptance of knowledge management in the supply chain. Finally, based on the results of this research, the positive leadership towards the adoption of knowledge management in the supply chain was considered as the best way to tackle barriers to the acceptance of knowledge management in the supply chain.
Business Intelligence Management Studies
Allameh Tabataba’i University
2821-0964
8
v.
30
no.
2019
79
114
https://ims.atu.ac.ir/article_10619_8ee7aa41a9ddfdab52ce914c9b4e6623.pdf
dx.doi.org/10.22054/ims.2019.10619
Experience on the Behavioral Reaction of e-Business Users
Abbas
Shoul
Faculty Member, Department of Industrial Management, Faculty of Administrative Sciences and Economics, Vali-e-Asr University, Rafsanjan
author
Ali
Abedini
MA, Business Administration, Faculty of Management and Accounting, Farabi Campus, University of , Qom
author
Nima
Soltani Nezhad
Ph.D. Student, Faculty of Management and Accounting, Farabi Campus, University of Tehran , Qom
author
text
article
2019
per
Business Intelligence Management Studies
Allameh Tabataba’i University
2821-0964
8
v.
30
no.
2019
115
136
https://ims.atu.ac.ir/article_10620_242deb6b19a56cffb2023024c9bcf64c.pdf
dx.doi.org/10.22054/ims.2019.10620
Analyzing the Relationship Between the Factors of Internet of Things Application in Supply Chain of Home Appliances Industry Using Fuzzy Cognitive Map
Gholamreza
Jamali
Faculty Member, Department of Industrial Management, Persian Gulf University, Bushehr (Corresponding author: gjamali@pgu.ac.ir)
author
Seyyed Esmaeil
Mousavi
Faculty Member, Department of Accounting, Persian Gulf University, Bushehr,
author
Masoumeh
Mohammadi
Master’s Student, Department of Industrial Management, Persian Gulf University, Bushehr
author
text
article
2019
per
The aim of this research is to analyze the relationship among Internet of Things (IoT) application factors in supply chain of home appliances industry using Fuzzy Cognitive Map (FCM). The statistical population consisted of experts in home appliance business in Bushehr province. These experts were aware of the concept of IoT and supply chain management, out of which 10 were selected. First, after reviewing the literature 38 factors were identified and then using Delphi technique and experts opinion these factors were classified into 9 groups including: product, operational processes, inventory, economics, suppliers, technical support, information, customer, and organization mission. Using Fuzzy Cognitive Map, the results show that all relationship between IoT application factors was positive and information as the most important factor that directly effects on all other factors. The results also show that customer factor was placed in the second ranked. So, home appliance industry managers should increase their competitive ability by better planning and automating processes, optimizing operations, improving customer services, and increasing capital return across the supply chain.
Business Intelligence Management Studies
Allameh Tabataba’i University
2821-0964
8
v.
30
no.
2019
137
162
https://ims.atu.ac.ir/article_10621_09623b89fc694ce509e554c16df940e9.pdf
dx.doi.org/10.22054/ims.2019.10621
Identification of Gaps in the Implementation of Social Commerce in Startups
Negarsadat
Mesbahi Jahromi
Ph.D. Student, Department of Management, Islamic Azad University, Qeshm International Training Center, Science and Research Branch, Qeshm Iran.
author
Vahidreza
Mirabi
Faculty Member, Department of Business Management, Islamic Azad University, Central Tehran Branch, Tehran (Corresponding Author: vahidreza.mirabi1335@gmail.com)
author
Serajeddin
Mohebbi
Faculty Member, Department of Management, Islamic Azad University ,Qeshm Branch, Qeshm
author
Mehdi
Bagheri
Faculty Member, Department of Management, Islamic Azad University, Bandar Abbas Branch, Bandar Abbas
author
text
article
2019
per
The share of social commerce in Iran is relatively small compared to the developed countries in the field of social commerce. So, it important to identify factors which are critical in the implementation of social commerce. The main purpose of this research is to identify legal and behavioral gaps on the implementation of social commerce among the startups. The statistical population in the qualitative section consists of social commerce experts in knowledge-based companies in the field of information technology in the science and technology park of Tehran University. Experts were identified using snowball and judgmental sampling techniques. According to the adequacy of data, 20 interviews were performed in total. The statistical population in the quantitative section consisted of the managers of startup companies located in Tehran. Two-step sampling method was used to determine the sample size. Data in qualitative section were collected through deep interviews and in the quantitative section it was collected through questionnaires. Data was analyzed using SmartPLS2 software in quantitative section. The results show that changes in business environment is as causal conditions. The pivotal phenomenon including: the implementation of social commerce, the contextual conditions including the business cultures and legal gaps, the interfering conditions including the behavioral gaps, and business resource conditions, and strategies including the reliability of online markets and the development of technical infrastructure have been identified. Ultimately, the consequences of this study have been enhancing business ease and improving sales performance.
Business Intelligence Management Studies
Allameh Tabataba’i University
2821-0964
8
v.
30
no.
2019
163
188
https://ims.atu.ac.ir/article_10622_3b8518b6a36f86ad582c748aee46307d.pdf
dx.doi.org/10.22054/ims.2019.10622
A Paradigmatic Model of Information Technology Architecture Based on COBIT 2019 Framework
Jalal
Haghighat Monfared
Faculty Member, Faculty of Management, Islamic Azad University, Central Tehran Branch, Tehran (Corresponding Author: jhm1847@gmail.com & Tel: 09125872080)
author
Sayyid Gholam Hassan
Tabatabaee
Faculty Member, Faculty of Information and communications technology, Malek-Ashtar University of Technology, Tehran
author
Rouhollah
Dadashniya Kasmani
Ph.D. Student, Faculty of Management, Islamic Azad University, Central Tehran Branch, Tehran
author
text
article
2019
per
Information technology (IT) architecture with a general and comprehensive description of the IT functions in the organization, attempts to reduce the complexity of using this technology and increase the efficiency that meet the requirements and achievement of organizational goals. On the other hand, control objectives for information and related technologies framework or briefly COBIT framework, is the most efficient way for implementing and auditing IT governance to develop, implement, monitor, and improve IT management. The need to model IT architecture along with the benefits of QOBIT 2019 framework to achieve organizational goals by enhancing value while balancing IT revenue and processes, has led the researchers to present a paradigm-based IT architecture model using grounded theory approach. It is intended that the model to be holistic and consistent with ETKA organization. Data were gathered using document mining, observation, and in-depth interviews with 15 experts in the field of IT management and IT governance in the organization under study. The analysis of the research data have resulted in 650 concepts and 48 subcategories using Strauss and Corbin methodology and MAXQDA software. Finally, by choosing the main phenomenon and its relationship with the other categories, the paradigmatic model of research was presented in the form of causal conditions, contextual conditions, confounding conditions, strategies and consequences.
Business Intelligence Management Studies
Allameh Tabataba’i University
2821-0964
8
v.
30
no.
2019
189
222
https://ims.atu.ac.ir/article_10623_ee4c4b32e894ec051d5c6cac88372eff.pdf
dx.doi.org/10.22054/ims.2019.10623