Authors

1 Master of Information Technology Managment, Alzahra university Tehran

2 Assistant Professor of Industrial Engineering, Alzahra University

Abstract

In this paper, we propose a new model on personnel performance evaluation
considering the job specifications so that the personnel are evaluated
based on the job rather than only individual specifications. This is the major
contribution of this paper. Based on the proposed model, for both individual
and job specifications, the corresponding criteria are determined
with different factors. The individual criteria are obtained from different
researches and are filtered and classified into three social, technical and
management groups. The job specifications are also collected from the a
previous valid research. We have used the pair wise comparison of normal
and fuzzy AHP in order to determine the factor numbers of the individual
criteria and normal AHP in order to determine the factor numbers of the
job criteria. Finally, each personnel is given score (at most 5) regarding
the criteria and all the personnels are ranked using TOPSIS method. The
whole steps are presented in the form of a decision support system and is
implemented in the Export Developing Bank of

Keywords