Mohammad Bashokouh; Mitra Shekasteband
Volume 1, Issue 4 , September 2014, Pages 1-24
Abstract
activities and corporate structures are presented in 21 century. Business Agilityalongside other theories in the management of the company's success in theturbulent market environment is essential. In this regard, the agility of ITcapabilities, while supporting Business Agility has a crucial role inunderstanding ...
Read More
activities and corporate structures are presented in 21 century. Business Agilityalongside other theories in the management of the company's success in theturbulent market environment is essential. In this regard, the agility of ITcapabilities, while supporting Business Agility has a crucial role inunderstanding and responding to their environment. This study sought toinvestigate the impact of information technology capability on business agilityand expedition of the service sector in the areas of banking. So the research andpractical application in terms of objective, analytical - descriptive. Sample of thestudy consisted of employees of the MELLI Bank of Ardabil province is 600persons. In this study, random sampling and the Cochrane formula 250 subjectshave been considered. The results of the analysis show that the four features,architecture, infrastructure, human resources and communication resources ofthe IT function, as well as three constituent dimensions business agility are ofthe sensing, responding, and learning. Examine the relationship throughcorrelation and path analysis shows a significant relationship between ITcapability and agility of organizations established in the banking field.
Mohammad Taghi Taghavifard; M Shirzad; Zeynab Salavati; A. Pourashraf
Volume 1, Issue 4 , September 2014, Pages 25-35
Abstract
Knowledge Management (KM) as a multi-disciplinary field is including a widerange of science fields such as computer, management, information systems, andeconomics. This study investigates the relationship between culture andorganizational commitment and KM in Tavanir Company. The research method isdescriptive ...
Read More
Knowledge Management (KM) as a multi-disciplinary field is including a widerange of science fields such as computer, management, information systems, andeconomics. This study investigates the relationship between culture andorganizational commitment and KM in Tavanir Company. The research method isdescriptive and correlation-based and questionnaire is used to gather data todetermine knowledge management, organizational commitment andorganizational culture factors. The population consists of 850 individuals, out ofwhich 267 were used as a sample for this study. The obtained results indicate asignificant relationship between knowledge management and organizationalculture while, no significant relationship between organizational commitment andknowledge management and organizational culture on organizational commitmenthas been observed
Abdolmajid Mosleh; Adel Pourdehghan
Volume 1, Issue 4 , September 2014, Pages 37-64
Abstract
Today, mobile devices have changed the way of communication and interaction, andhave a strong influence on modern management. It also provides the ability to doeffective work and has created entirely new activities. Currently, developingcountries is a Market that has a grate potential for Telecommunications ...
Read More
Today, mobile devices have changed the way of communication and interaction, andhave a strong influence on modern management. It also provides the ability to doeffective work and has created entirely new activities. Currently, developingcountries is a Market that has a grate potential for Telecommunications and manymobile commerce services providers. In this regard, businesses need to focus on thelead to effective results mobile commerce acceptance by customers according totheir needs and tendencies.The aim of this study is to analyze impact of individual drivers on the adoptionof mobile commerce according to TAM model. Research conceptual model wasdeveloped based on theoretical studies and data acquisition was carried out bysurveying of 350 mobile phone users. For data analysis and verification of themodel, structural equation modeling approach (SEM) and confirmatory factoranalysis (CFA) were used.Based on the results of the path analysis the relationship between the variablesin the model is investigated and results suggest that indicators of socialinfluence, innovativeness, compatibility and Individual knowledge have asignificant positive effect on attitude and willingness of users to use mobilecommerce and Leading to the adoption of mobile commerce by users.
Hamed Dehghanan; Narges Shahmohamadi
Volume 1, Issue 4 , September 2014, Pages 65-86
Abstract
Electronic Banking is one of the innovations that have an effect on informationand communication technology changes which has grown significantly. Bankingthrough mobile is one of the newest electronic distribution channels for somebanks which have increasingly crucial element for convenient and surplus ...
Read More
Electronic Banking is one of the innovations that have an effect on informationand communication technology changes which has grown significantly. Bankingthrough mobile is one of the newest electronic distribution channels for somebanks which have increasingly crucial element for convenient and surplus valueincrease for the customer and bank .With regard to the importance of this approach for banks today, this studyexamined by, 2012 Alian Autron and Netty Tezkan which Reviews the roll ofperceived risk, Perceived usefulness, Perceived ease of use, Perceived benefit,on intention mobile bank that derived from this model. For collecting theinformation from Saderat customer bank branches were used randomly.Thepopulation of this study are the customers of Saderat Bank branches in area 4 inTehran who use the mobile banking services. In order to achieve the researchobjectives, 270 standard questionnaires were distributed to a stratified randomsampling procedure Finally, 250 were returned. To test data and the researchmodel was used Pearsons correlation structure equation and path analysis . theresult show; Perceived usefulness, Perceived benefit , Perceived ease of use,perceived risk , is the best impact on used intention mobile banking
Morteza Moalagh; Gholamreza Shahriari; Ahad Zare Ravasan
Volume 1, Issue 4 , September 2014, Pages 88-111
Abstract
ر The concept of organizational culture is one of the most important organizationalbehavior theories which is also being considered as one of the key critical successfactors of ERP implementation projects. However, this concept is somehowoverlooked in academic research. Hence, the paper tries to articulate ...
Read More
ر The concept of organizational culture is one of the most important organizationalbehavior theories which is also being considered as one of the key critical successfactors of ERP implementation projects. However, this concept is somehowoverlooked in academic research. Hence, the paper tries to articulate therelationship between the two concepts. The study has been implemented in a fieldstudy manner within Iranian companies which have implemented a reputableinternational ERP and had at least nine months of system life. The questionnairetool has also been applied for data gathering in eight real cases. ConfirmatoryFactor Analysis (CFA) using Lisrel and multiple regression method using SPSShave been exploited for data analysis which as a result, all of the five researchhypotheses are statistically supported. In addition, it is implied that thecooperation culture in organizations has the most significant relationship withERP implementation success followed by risk tolerance culture in the second rank.Regarding research results, it seems necessary that it is crucial for managers toimprove their ERP system success level through improving their organizationalculture and plan some actins for this done.
Jamshid Salehi Sadaghiyani; Vahid Najafi Kalyan; Mousa Rezvani Chamanzamin
Volume 1, Issue 4 , September 2014, Pages 113-129
Abstract
Effective personal relationships, combined with knowledge and experience in thefields of health care, provide quality and appropriate services to patients. So thisstudy aimed to analysis the relationship between personal relationships andknowledge storage and how these impacts on hospital service performance ...
Read More
Effective personal relationships, combined with knowledge and experience in thefields of health care, provide quality and appropriate services to patients. So thisstudy aimed to analysis the relationship between personal relationships andknowledge storage and how these impacts on hospital service performance inselected hospitals of Tehran. Findings from research using structural equationmodeling showed that personal relationships through individual andorganizational memory have strong positive and significant effect on theperformance of health care services in the hospital. The results also show thatpersonal relationships have not a direct impact on service performance.Performance and quality of health care are important because it deals withhuman lives. Hospital managers should improve personal relationship of staffalign with knowledge creation and sharing to achieve better health careperformances
Ziba Faraji Moghadam; Amir Afsar
Volume 1, Issue 4 , September 2014, Pages 131-156
Abstract
Today, many provider organizations to survive and surpass other competitors inthe world to compete. The new techniques and tools to identify and prioritize themost important metrics are used to obtain the customer's consent. Banks, as aservice provider organizations are no exception. Quality key role ...
Read More
Today, many provider organizations to survive and surpass other competitors inthe world to compete. The new techniques and tools to identify and prioritize themost important metrics are used to obtain the customer's consent. Banks, as aservice provider organizations are no exception. Quality key role in the bankingindustry and customer satisfaction Arzayt and as one of the objectives in thisarea are considered to be basic. Knowledge of customer needs and requirementsto provide satisfactory services to our clients to facilitate them - slow. Can besaid to have a better understanding, identification and prioritization of keycustomer requirements for bank executives in the banking industry will beconsidered. Expansion of electronic communication and access to the worldwideweb a lot of people in the world, suitable for the establishment of trade andeconomic interaction is provided. This increases competition in the bankingindustry and has been providing electronic banking. Purpose of this studymethods of integrating Quality Function Deployment (QFD), Kano model andfuzzy analytic hierarchy process (FAHP) is. In this study a new method to detectand analyze customer needs, priorities bank offers. The results show that thepriority banking customers before and after the integration of the Kano model inthe planning matrix of quality home is different
