Roghyeh Nouri; Mohammadreza Motadel
Abstract
Dashboards are an important tool for monitoring the performance of the organization and the decisions of managers, so their proper design in an integrated and orderly manner, taking into account the needs of customers and users and in accordance with organizational goals, is essential. The purpose of ...
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Dashboards are an important tool for monitoring the performance of the organization and the decisions of managers, so their proper design in an integrated and orderly manner, taking into account the needs of customers and users and in accordance with organizational goals, is essential. The purpose of this study is to provide a framework for designing management dashboards with QFD approach. For this purpose, after in-depth study in literature review, a conceptual research model was proposed, then using a mixed exploratory research Approach, management dashboard design framework, was presented. The statistical population of the qualitative section included 40 articles out of 452 articles related to the period 2005 to 2020 and related to dashboard topics and its design, which was done by Meta-Synthesizing method. Also, in quantitative part of the research, in order to validate the proposed framework and screen the indicators, fuzzy Delphi technique was used. The statistical population at this stage was 18 managers in different fields and 12 IT specialists and thus the framework. The design of management dashboards consisted of 4 dimensions, 11 components and 102 final indicators.
Ra,min Kangarlou Haghighi; Abbas Toloie Eshlaghy; Mohammad Reza Motadel
Abstract
The purpose of paper is to present a conceptual model of the IOT-based online monitoring system to improve the distribution system of pharmaceutical, using the agent-based modeling approach.First, by reviewing the research literature and interviewing industry experts, the basic concepts are extracted ...
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The purpose of paper is to present a conceptual model of the IOT-based online monitoring system to improve the distribution system of pharmaceutical, using the agent-based modeling approach.First, by reviewing the research literature and interviewing industry experts, the basic concepts are extracted and using the grounded-theory method, the conceptual grounded-theory model is compiled; finally, using the obtained model and performing the agent-based modeling steps, the conceptual model of the agent-based is extracted.Based on the findings, data quality, information and communication technology infrastructure, automatic measurement and evaluation, and automatic action and evaluation are among the factors affecting the IoT-based online monitoring system. Also, the agents of the organization, customers, suppliers, governance and information technology infrastructure, interact with each other and with the environment. Based on the results, the IoT-based online monitoring system is an effective way to improve processes, and decision makers can make smarter decisions with this approach.