Gholamreza Jamali ; Seyyed Esmaeil Mousavi; Masoumeh Mohammadi
Abstract
The aim of this research is to analyze the relationship among Internet of Things (IoT) application factors in supply chain of home appliances industry using Fuzzy Cognitive Map (FCM). The statistical population consisted of experts in home appliance business in Bushehr province. These experts were aware ...
Read More
The aim of this research is to analyze the relationship among Internet of Things (IoT) application factors in supply chain of home appliances industry using Fuzzy Cognitive Map (FCM). The statistical population consisted of experts in home appliance business in Bushehr province. These experts were aware of the concept of IoT and supply chain management, out of which 10 were selected. First, after reviewing the literature 38 factors were identified and then using Delphi technique and experts opinion these factors were classified into 9 groups including: product, operational processes, inventory, economics, suppliers, technical support, information, customer, and organization mission. Using Fuzzy Cognitive Map, the results show that all relationship between IoT application factors was positive and information as the most important factor that directly effects on all other factors. The results also show that customer factor was placed in the second ranked. So, home appliance industry managers should increase their competitive ability by better planning and automating processes, optimizing operations, improving customer services, and increasing capital return across the supply chain.
sara mansoury; Kamran Nazari
Abstract
The present study examines the important role of management and information sharing among supply chain partners of product or service. The existence of effective information and sharing this information with other partners in the supply chain of a product greatly helps organizations to be able ...
Read More
The present study examines the important role of management and information sharing among supply chain partners of product or service. The existence of effective information and sharing this information with other partners in the supply chain of a product greatly helps organizations to be able to coordinate and adapt themselves with these changes in customers’ needs and demands. In this study the role of information management and sharing it in the supply chain is studied. The statistic population of this study is national company of oil products distribution of Kermanshah province. By using Random sampling questionnaire has been distributed among managers and staff. To test the hypothesis that presented in this study using SPSS and AMOS Softwares and appropriate statistical methods to analyze information. The results showed that information sharing among the members of the supply chain which will cause the supply chain partner’s coordination and solidarity. Consequently٫ the partners can manage their relationships better and information sharing among the members of the supply chain will also provide business benefits for them. These factors٫ in turn٫ will lead to better performance of the supply chain and increase the customer satisfaction.
