Analyzing the Relationship Between the Factors of Internet of Things Application in Supply Chain of Home Appliances Industry Using Fuzzy Cognitive Map

Jamali , Gholamreza; Mousavi, Seyyed Esmaeil ; Mohammadi , Masoumeh 

doi:10.22054/ims.2019.10621

Authors

¹ Faculty Member, Department of Industrial Management, Persian Gulf University, Bushehr (Corresponding author: gjamali@pgu.ac.ir)

²  Faculty Member, Department of Accounting, Persian Gulf University, Bushehr,

³  Master’s Student, Department of Industrial Management, Persian Gulf University, Bushehr

https://doi.org/10.22054/ims.2019.10621

Abstract

The aim of this research is to analyze the relationship among Internet of Things (IoT) application factors in supply chain of home appliances industry using Fuzzy Cognitive Map (FCM). The statistical population consisted of experts in home appliance business in Bushehr province. These experts were aware of the concept of IoT and supply chain management, out of which 10 were selected. First, after reviewing the literature 38 factors were identified and then using Delphi technique and experts opinion these factors were classified into 9 groups including: product, operational processes, inventory, economics, suppliers, technical support, information, customer, and organization mission. Using Fuzzy Cognitive Map, the results show that all relationship between IoT application factors was positive and information as the most important factor that directly effects on all other factors. The results also show that customer factor was placed in the second ranked. So, home appliance industry managers should increase their competitive ability by better planning and automating processes, optimizing operations, improving customer services, and increasing capital return across the supply chain.

Keywords

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Business Intelligence Management Studies

Analyzing the Relationship Between the Factors of Internet of Things Application in Supply Chain of Home Appliances Industry Using Fuzzy Cognitive Map

References

References

Volume 8, Issue 30
January 2020
Pages 137-162

Analyzing the Relationship Between the Factors of Internet of Things Application in Supply Chain of Home Appliances Industry Using Fuzzy Cognitive Map

References

References

Volume 8, Issue 30January 2020Pages 137-162

Volume 8, Issue 30
January 2020
Pages 137-162