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استناد به این مقاله: خوشخوی نیلاش، احسان الله، تمجید یامچلو، علیرضا، راد، رؤیا. (1400). تحلیل عملکرد و بهبود فرایندهای ارائه تسهیلات سرمایه در گردش بانک صنعت و معدن با رویکرد فرایندکاوی،
مطالعات مدیریت کسب وکار هوشمند، 9(36)، 37-70. DOI: 10.22054/IMS.2021.58106.1896
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