Data, information and knowledge management in the field of smart business
Mehri Chehrehpak; Abbas Tolouei Ashlaghi; Kamran Mohammadkhani
Abstract
Effective knowledge-based processes are essential for companies operating in the information technology industry. These processes rely on the expertise of skilled workers and play a crucial role in the value chain of such organizations. Decision-making is a critical element of knowledge-based processes, ...
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Effective knowledge-based processes are essential for companies operating in the information technology industry. These processes rely on the expertise of skilled workers and play a crucial role in the value chain of such organizations. Decision-making is a critical element of knowledge-based processes, highlighting the need to identify decision rules and models accurately. In this paper, we examine the process of identifying and deciding on proposed ideas in the software industry, analyzing decision logs from a leading software company. The Rough sets theory and fast Reduction algorithm are employed to provide a step-by-step approach to data analysis and decision mining. The algorithm identifies vital features used in decision-making and presents the decision model as if-then rules, utilizing existing equivalence rules between data. The results demonstrate that this model can significantly reduce the direct involvement of decision-makers and the duration of the decision-making process.
Nasibeh Pouti; Mohammad Reza Taghva
Abstract
Strategic planning plays a key role in the future success of organizations. Information technology as an emerging field in Iranian organizations requires strategic planning to succeed. In this study, after a systematic review of the IT strategy development methods and the evolution of these approaches, ...
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Strategic planning plays a key role in the future success of organizations. Information technology as an emerging field in Iranian organizations requires strategic planning to succeed. In this study, after a systematic review of the IT strategy development methods and the evolution of these approaches, an indigenous approach is developed to develop the IT strategy of the distribution companies. This method is a quantitative-qualitative hybrid. During this five-phase study, the organization's cognition is based on the information architecture of processes, and then based on the business and IT alignment perspective, achieving optimal status in information technology infrastructure library as one of the business and information technology alignment methods with the IT governance approach, is followed. By matching the business processes of the electricity distribution and information technology infrastructure library, the status quo and the desired status in each process were determined based on the opinions of business experts. Accordingly, the processes of service continuity management, service catalog management and service portfolio management were the most distant from the desired situation, and for the other processes the same gap analysis was performed. Based on the distance analysis, appropriate strategies were provided for each of the information technology infrastructure library processes according to the best practices.
Mehdi Karimipour; Amir r Bayat Tork; Jalal Haghighat Monfared
Abstract
Today, advanced technologies are considered as one of the most vital components of business, industry and services and a strategic factor for the economic development of countries. Some researchers consider advanced technologies as the heart of wealth generation in the organizations, and it is almost ...
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Today, advanced technologies are considered as one of the most vital components of business, industry and services and a strategic factor for the economic development of countries. Some researchers consider advanced technologies as the heart of wealth generation in the organizations, and it is almost impossible to provide competitive products and services in a global environment without using the required advanced technologies. Given the importance and the role of technology, especially advanced technologies, in creating competitive advantage for organizations, one of the key issues regarding such technologies is acquisition and the acquisition method. This qualitative research, by adopting a risk analysis and management approach in the field of technology acquisition, seeks to explore a conceptual model of the acquisition of advanced technologies for the Information Technology (IT) industry using Grounded Theory. To collect data, 15 semi-structured interviews were conducted with the experts in the field of IT and technology management and acquisition. The sampling was performed using judgment and snowball techniques. Data analysis was done using MAXQDA10 software which resulted in the emergence of 105 concepts and codes, 23 sub-categories, and 5 main categories. This article aims to achieve a conceptual model of advanced technology acquisition with emphasis on information technology analysis and risk management, taking into account the environmental conditions prevailing in the country's information technology industry. The proposed conceptual model was developed with emerging design approach and the results of the research were explained as theoretical propositions.
Mohammad Mahdi Mozaffari; Mehdi Ajalli
Abstract
Natural disasters and unexpected events such as earthquakes, floods, storms, droughts and fires entail different parts of the world annually, and the lack of preparation and appropriate solution inflicts heavy casualties and losses on nations and their assets, which are sometimes irrecoverable. The fire ...
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Natural disasters and unexpected events such as earthquakes, floods, storms, droughts and fires entail different parts of the world annually, and the lack of preparation and appropriate solution inflicts heavy casualties and losses on nations and their assets, which are sometimes irrecoverable. The fire and collapse of the Plasco building, in Tehran, the recent earthquake in Sar-e-Pul Zahab, in Kermanshah, was also a disaster that, in addition to heavy financial losses, has caused deaths and many worries about other old buildings and unforeseen incidents. In this regard, information is a key stimulus of the humanitarian supply chain, because, without proper and adequate information, a relief team cannot estimate the aspirations of the injured peoples. In this research, after reviewing the literature and interviews with managers and experts in the field of rescue and crisis management, 10 critical success factors of the use of information technology in human resource supply chain management were extracted. Then, the relationship between these factors was explained by interpretive structural modeling technique and factors were placed on 5 levels. In the following, using fuzzy DEMATEL technique, the severity of the relationship between the specified factors and a conceptual map (causal and causal relationships of factors) was proposed, in which 7 factors were identified as effective factors and 3 were identified as influential factors. According to the final results, "hiring of knowledge workers" as the most influential factor in the lowest level and "strategic planning" was recognized as the most influential factor in the highest level, which requires serious attention of the managers of rescue and relief and management of the country's crisis.
Nasser Shahsavari-pour; Shahla Rezvandoust; Amir Mirzaie; Shahla Heydarbeig
Abstract
Today, considering the significance and development of IT application and in spite of huge investment in this field, there are some problems and contradictions in many organizations regarding failure to meet business requirements. One reason for this inconsistency is the lack of alignment between IT ...
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Today, considering the significance and development of IT application and in spite of huge investment in this field, there are some problems and contradictions in many organizations regarding failure to meet business requirements. One reason for this inconsistency is the lack of alignment between IT strategy and business strategy. This study aims to investigate the relationship between alignment of IT strategy and business strategy with the agility in software companies. The population of the study includes business managers as well as IT managers and experts in software companies in Tabriz. The tool for data collection consists of two parts including alignment-related and agility-related. The methodology of this research is descriptive and the collected data were analyzed by regression test. According to results of the study, it can be stated that alignment is a principal to access agility. Furthermore, two communications and skills dimensions of alignment are positively effective in the agility. However, the effect of dimensions such as competency/value, discretionary level, participation and scope on the agility was not confirmed.
Nasrin Zolfagharkhani; Davood Feiz
Abstract
The aim of this study is to investigate the effect of human capital and organizational characteristics on the business value of information technology. The study was a descriptive survey. The population of this study was 270 staffs of the Ministry of Health located in Tehran. To collect the required ...
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The aim of this study is to investigate the effect of human capital and organizational characteristics on the business value of information technology. The study was a descriptive survey. The population of this study was 270 staffs of the Ministry of Health located in Tehran. To collect the required data, a stratified sampling technique was utilized and a sample of 155 people was selected using Cochran’s formula. Data were collected using a researcher made questionnaire and its reliability was calculated using Cronbach’s alpha technique. The results show that, the impact of human capital on the business value of information technology is significant. In other words, the findings suggest that as the human capital is increased, the business value of information technology is increased as well. On the other hand, the results show that organizational characteristics have no significant impact on the business value of information technology.
Amir Houshang Tajfar; Behroz Lari Semnani ; Elham Yousefi
Abstract
The aim of this study is to investigate the effect of human capital and organizational characteristics on the business value of information technology. The study was a descriptive survey. The population of this study was 270 staffs of the Ministry of Health located in Tehran. To collect the required ...
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The aim of this study is to investigate the effect of human capital and organizational characteristics on the business value of information technology. The study was a descriptive survey. The population of this study was 270 staffs of the Ministry of Health located in Tehran. To collect the required data, a stratified sampling technique was utilized and a sample of 155 people was selected using Cochran’s formula. Data were collected using a researcher made questionnaire and its reliability was calculated using Cronbach’s alpha technique. The results show that, the impact of human capital on the business value of information technology is significant. In other words, the findings suggest that as the human capital is increased, the business value of information technology is increased as well. On the other hand, the results show that organizational characteristics have no significant impact on the business value of information technology.
Behzad Moghimi Shahri; Seyyed Ali Ayazi
Abstract
Today, industry managers should create programs to enhance the quality of products and to increase their market share by improving their production operations. In the present time, the use of Information Technology (IT) has become one of the most important ways to improve the production process. ...
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Today, industry managers should create programs to enhance the quality of products and to increase their market share by improving their production operations. In the present time, the use of Information Technology (IT) has become one of the most important ways to improve the production process. In this regard, the identification of factors affecting on IT in leading industries becomes more apparent than before. The aim of this study is to investigate the effective factors on innovative manufacturing industries and to examine the relationship between applied aspects of information technology in innovative industries located in Industrial Park South of Tehran. To test the hypotheses, the path analysis and partial least squares were used. Data related to this study, was collected using questionnaires filled out by 27 experts including senior executives of purchase, sale and production in the 9 largest manufacturing companies located in Industrial Park South of Tehran Results showed the high impact of the merger (creation of IT department within the company) and the aggressive aspect of information on the application of IT as well as positive impact of business processes, efficiency and value creation for the customers on the creative production.
Mehdi i Halalkhor; Hamid Reza Razavi; Saeid Emamgholizadeh
Abstract
The aim of this study is to investigate the relationship between information technology and the empowerment of education and training administration staffs in ٍEast Mazandaran. The research method is descriptive survey and the statistical population consisted of 440 staffs. Using Kredjcie-Morgan ...
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The aim of this study is to investigate the relationship between information technology and the empowerment of education and training administration staffs in ٍEast Mazandaran. The research method is descriptive survey and the statistical population consisted of 440 staffs. Using Kredjcie-Morgan table, 205 individuals were selected as statistical sample. For data collection, Spreitzer (1995) questionnaire which contains 13 questions and a self-made questionnaire consisting of 65 items were used. Validity of questionnaires was confirmed by experts in the related fields and the reliability of information technology and empowerment questionnaires were calculated 0.784 and 0.916, respectively. To analyze the data, descriptive and inferential statistics were used. The results showed that there exists a significant relationship between information technology and the staff empowerment (p = 0.012). Also, the relationship between information technology and the staffs empowerment were tested and it was found that there is a positive and significant relationship between information technology and 4 dimensions of sense of competence (p = 0.035), sense of effectiveness (p = 0.034), sense of meaningful (p = 0.019), and sense of autonomy (p = 0.020).v
Marjan Fayazi; Zahra Afshar
Abstract
This study examines the impact of information technology on human resource management practices in the insurance industry. The aim of this study is to investigate electronic human resource management (e-HRM) in top Iranian insurance companies. To achieve this, 12 top insurance companies were selected ...
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This study examines the impact of information technology on human resource management practices in the insurance industry. The aim of this study is to investigate electronic human resource management (e-HRM) in top Iranian insurance companies. To achieve this, 12 top insurance companies were selected based on IMI ranking in 2014 (financial year of 2013). The companies and their websites were analyzed as the sample of Iranian insurance industry using content analysis methodology. The analysis was performed considering factors such as e-recruitment, e-learning, e-compensation, and e-reward and their related sub-factors. The results show that top insurance companies pay more attention to e-recruitment and e- training less attention to e-compensation and e-reward. Also, among the e-recruitment sub-categories, more emphasis were put on filling in the forms and among the e-learning sub-categories, training news announcement and holding online training have the highest frequency. Considering e-compensation sub-categories, the companies provided access to view payroll and welfare news on their websites with a weak level of performance. In general, it can be said that these companies does not have a desirable status from e-HRM point of view and have a limited number of e-HRM categories.
Jamshied salehi sadagheiani; Maryam Akhavan Kharazian; Yaser sobhanifard; Vahid Farahmand
Volume 2, Issue 6 , February 2015, , Pages 23-48
Abstract
Nowadays, the use of electronic banking is necessary and inevitable. Changes speed in the business environment periodically are growing And banks are constantly looking for innovative services and processes for our customers to be able to compete effectively with together. Information technology has ...
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Nowadays, the use of electronic banking is necessary and inevitable. Changes speed in the business environment periodically are growing And banks are constantly looking for innovative services and processes for our customers to be able to compete effectively with together. Information technology has an importantrole in creating this process. The problem is the implementation of e-banking projects with the purpose of supporting and empowering the business activities are risky and sensitively.Banks spent a significant amount of their resources in IT projects. These efforts may be faced with the customer rejection. The purpose of this study was to investigate factors affecting the implementation of IT projects in the field of electronic banking in Iran.This review can be helpful to assess the readiness of the organization with other organizations and to focus on the factors that have a significant impact on the success of this project. This company can solve problems related to electronic banking solution and then proceed to implement the project. In this case, the company will be able to spend less time and money and have a higher probability of success. For this first stage, with study of previous research documentation and interviews with people, factors affecting these projects are identified and Then a questionnaire of 39 experts, professionals and projects in question were implemented various electronic bankingFinally, using exploratory factor analysis. Factors mentioned, listed in three categories as evaluation and preparation, identification and classification. Also, the gap between current and desired state of implementation of IT projectsin each of the components is done in three categories. Using the Wilcoxon test, claims of the gap between current and desired status was confirmed. Finally, the importance of the gaps and priority actions to prepare the company for the correct implementation of electronic banking were determined
Rahim Ghorbani; Sara Ahangar
Volume 2, Issue 6 , February 2015, , Pages 105-123
Abstract
Information technology and professional conduct are the themes that had effected the Iranian's organizations .And although there had been lots of researches all over the world ,but little tentative inquiries about their relations to eachother are done,paticularly effect of information technology on professional ...
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Information technology and professional conduct are the themes that had effected the Iranian's organizations .And although there had been lots of researches all over the world ,but little tentative inquiries about their relations to eachother are done,paticularly effect of information technology on professional conduct of human resources .such researches analyse effect of professional conduct on human resources of the Tehran governor. This research is the combination of library and field research.Method of research in this study is "quantitative" or "serveying" techniques. And also based on the aim it perches on "applied" reseach group .it should be said that in this research yheinformations was gathered by questionaires. Based on the results gained by this research ,information technology has different effects on various indexes of human resources .It means that information technology increases the extend respond independent information and relations out of organization ,but using information technology has not any considerable effect on important activities.
Yousef Mohammadi moghaddam; Javad Madani; Masumeh Pahlevani Qummi
Volume 2, Issue 8 , September 2014, , Pages 75-97
Abstract
With the advent of the era of information technology, significant developments in today's society has been created which extensive changes in communities and organizations have been caused. One of the most important issues facing the organization, the concept of innovation and its related concepts. Innovation ...
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With the advent of the era of information technology, significant developments in today's society has been created which extensive changes in communities and organizations have been caused. One of the most important issues facing the organization, the concept of innovation and its related concepts. Innovation as a vital and effective role to help today's organizations by the organization to better performance and gain competitive advantage. The most important tools in current era is information technology applications and unique benefits to organizations created. The main objective of this study is to investigate the role of IT in innovation pe rformance and the IT component of an effective role in enhancing the innovative performance of the organization. The research method is descriptive – survey. The Statistical Society included 86 employees of the Institute for the Intellectual Development of Children and Young Adults in Tehran (Central Intelligence Agency) is to collect information, Information technology and innovation performance of the questionnaire with the whole five-item Likert used. Validity of the questionnaire was confirmed by a number of experts and specialists in management, then to assess the reliability, Cronbach's alpha coefficient was used for the first and second questionnaire, respectively 905. 848. And that was the right amount. Using the software Spss and Lisrel the tests were conducted on the data. The results showed that IT positive impact on innovation performance has a direct and significant and can have an effective role in enhancing the innovative performance.
Alireza Alinezhad; Ramin Hakimian
Volume 1, Issue 3 , June 2014, , Pages 19-46
Abstract
In developed countries synchronous with improving and developing systemsand quality management technique in manufacturing industries, usingthese models and techniques in service industries has been increasedremarkably. Unfortunately in developing countries primary needs havebeen led to one-dimension ...
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In developed countries synchronous with improving and developing systemsand quality management technique in manufacturing industries, usingthese models and techniques in service industries has been increasedremarkably. Unfortunately in developing countries primary needs havebeen led to one-dimension and illogical tendency to manufacturing hasbeen decreased quality level in services sector. Therefore in this research,improving services in Information Technology (IT) industries has been investigated.QOS is an effective and efficient method for realizing customersatisfaction in an organization which used a lot in our country to meet customers’needs. Therefore in this research, I tried to suggest a combinationalmodel of Quality of Services (QOS), Fuzzy VIKOR technique and DataEnvelopment Analysis (DEA) technique to improve and to develop qualitymodel in services area and decrease lack of research on this subject.
Fatah sharifzadeh; Mohammad Mehdi Ghouchani Khorasani
Volume 2, Issue 7 , June 2014, , Pages 109-142
Abstract
Due to continuous changes in the market and the need to create sustainable competitive advantages in knowledge based industries, creating a network relationships in innovation and R&D is important; Such that innovation has been increasingly dependent on strategic alliances; So innovation networks ...
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Due to continuous changes in the market and the need to create sustainable competitive advantages in knowledge based industries, creating a network relationships in innovation and R&D is important; Such that innovation has been increasingly dependent on strategic alliances; So innovation networks means that the interaction lead to innovation as most important approaches in the knowledge based industries have been considered. Considering that innovation networks in contexts such as universities, organizations, technology companies, etc. is created, in the literature review In terms of formal and informal networks as stable and unstable relations is Visible, that in areas of firm innovation in this research Be identified. This paper used the case study research strategy that through semi-structured interviews and content analysis of documents to identify different types of innovation networks in the research firm at electronics industry are paid. As well as with identifying technology areas of companies through the process of identifying and prioritizing technology the role of any kind of network in the innovation production is determined. The main goal of this research is to identify the bottlenecks and gaps company innovation networks, in cooperation with other institutions in achieving sustainable competitive advantage and product innovation.
Fattah Sharifzadeh
Volume 1, Issue 2 , December 2013, , Pages 73-103
Abstract
Observing more complexity in organization working life has become inevitable. In addition, population growth, needs, and clients expectations have led organizations to automate their working systems and procedures. This study concentrated on two different types of organizations which utilized different ...
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Observing more complexity in organization working life has become inevitable. In addition, population growth, needs, and clients expectations have led organizations to automate their working systems and procedures. This study concentrated on two different types of organizations which utilized different systems and means of work operations: progressive and automated means of operations as opposed to mechanical and /or traditional means of work implementation and performance. Testing hypotheses and research findings gathered from four different types of organizations indicated that organizations which utilize information technology and better Administrative automation meet their predetermined goals and objectives more effectively and significantly
