The Impact of Information Technology Practice on Organizational Performance and Competitive Advantage

Taghva, Mohammad Reza; Bamakan, Mojtaba Hosseini; Fallah Lajimi, Hamid Reza

Authors

¹ Associate professor of Industrial Management, Allameh Tabataba’i University

² M.A in IT management, Allameh Tabataba’i University

³ PHD student in OR Management,Tehran University

Abstract

This research has been conducted with the purpose of employing information technology (IT) in organizations. To this end, the present research, titled “The Impact of Characteristics of Employing IT on the Organizational Performance and the Competitive Advantage in Organizations”, was done, thereby resulting in achievement of the conceptual model of research. This model entails three factors or hidden variables, namely, IT practicing, organizational performance, and competitive advantage, each of which has some indicators. IT has four indicators: economic, security, Correctness & authenticity of information, and speed of information and communications. Organizational performance has also four indicators, i.e. customer, finance, human resources, and organizational efficacy. Competitive advantage also consist of five indicators, that is, price/cost, quality, timely delivery of product or service, and innovation & time of delivery to the market.
Based on this model, the Questionnaire for measuring the indices was designed and distributed among 85 managers of IT and information systems nationwide and collected after completion. Data obtained from this Questionnaire regarding research hypotheses in the form of a single model suggest that IT factors affect organizational performance and competitive advantage in addition to security.

Keywords

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