Business Intelligence Management Studies

Abstract activities and corporate structures are presented in 21 century. Business Agility
alongside other theories in the management of the company's success in the
turbulent market environment is essential. In this regard, the agility of IT
capabilities, while supporting Business Agility has a crucial role in
understanding and responding to their environment. This study sought to
investigate the impact of information technology capability on business agility
and expedition of the service sector in the areas of banking. So the research and
practical application in terms of objective, analytical - descriptive. Sample of the
study consisted of employees of the MELLI Bank of Ardabil province is 600
persons. In this study, random sampling and the Cochrane formula 250 subjects
have been considered. The results of the analysis show that the four features,
architecture, infrastructure, human resources and communication resources of
the IT function, as well as three constituent dimensions business agility are of
the sensing, responding, and learning. Examine the relationship through
correlation and path analysis shows a significant relationship between IT
capability and agility of organizations established in the banking field.

Abstract Knowledge Management (KM) as a multi-disciplinary field is including a wide
range of science fields such as computer, management, information systems, and
economics. This study investigates the relationship between culture and
organizational commitment and KM in Tavanir Company. The research method is
descriptive and correlation-based and questionnaire is used to gather data to
determine knowledge management, organizational commitment and
organizational culture factors. The population consists of 850 individuals, out of
which 267 were used as a sample for this study. The obtained results indicate a
significant relationship between knowledge management and organizational
culture while, no significant relationship between organizational commitment and
knowledge management and organizational culture on organizational commitment
has been observed

Abstract Today, mobile devices have changed the way of communication and interaction, and
have a strong influence on modern management. It also provides the ability to do
effective work and has created entirely new activities. Currently, developing
countries is a Market that has a grate potential for Telecommunications and many
mobile commerce services providers. In this regard, businesses need to focus on the
lead to effective results mobile commerce acceptance by customers according to
their needs and tendencies.
The aim of this study is to analyze impact of individual drivers on the adoption
of mobile commerce according to TAM model. Research conceptual model was
developed based on theoretical studies and data acquisition was carried out by
surveying of 350 mobile phone users. For data analysis and verification of the
model, structural equation modeling approach (SEM) and confirmatory factor
analysis (CFA) were used.
Based on the results of the path analysis the relationship between the variables
in the model is investigated and results suggest that indicators of social
influence, innovativeness, compatibility and Individual knowledge have a
significant positive effect on attitude and willingness of users to use mobile
commerce and Leading to the adoption of mobile commerce by users.

Abstract Electronic Banking is one of the innovations that have an effect on information
and communication technology changes which has grown significantly. Banking
through mobile is one of the newest electronic distribution channels for some
banks which have increasingly crucial element for convenient and surplus value
increase for the customer and bank .
With regard to the importance of this approach for banks today, this study
examined by, 2012 Alian Autron and Netty Tezkan which Reviews the roll of
perceived risk, Perceived usefulness, Perceived ease of use, Perceived benefit,
on intention mobile bank that derived from this model. For collecting the
information from Saderat customer bank branches were used randomly.The
population of this study are the customers of Saderat Bank branches in area 4 in
Tehran who use the mobile banking services. In order to achieve the research
objectives, 270 standard questionnaires were distributed to a stratified random
sampling procedure Finally, 250 were returned. To test data and the research
model was used Pearsons correlation structure equation and path analysis . the
result show; Perceived usefulness, Perceived benefit , Perceived ease of use,
perceived risk , is the best impact on used intention mobile banking

Abstract ر
The concept of organizational culture is one of the most important organizational
behavior theories which is also being considered as one of the key critical success
factors of ERP implementation projects. However, this concept is somehow
overlooked in academic research. Hence, the paper tries to articulate the
relationship between the two concepts. The study has been implemented in a field
study manner within Iranian companies which have implemented a reputable
international ERP and had at least nine months of system life. The questionnaire
tool has also been applied for data gathering in eight real cases. Confirmatory
Factor Analysis (CFA) using Lisrel and multiple regression method using SPSS
have been exploited for data analysis which as a result, all of the five research
hypotheses are statistically supported. In addition, it is implied that the
cooperation culture in organizations has the most significant relationship with
ERP implementation success followed by risk tolerance culture in the second rank.
Regarding research results, it seems necessary that it is crucial for managers to
improve their ERP system success level through improving their organizational
culture and plan some actins for this done.

Abstract Effective personal relationships, combined with knowledge and experience in the
fields of health care, provide quality and appropriate services to patients. So this
study aimed to analysis the relationship between personal relationships and
knowledge storage and how these impacts on hospital service performance in
selected hospitals of Tehran. Findings from research using structural equation
modeling showed that personal relationships through individual and
organizational memory have strong positive and significant effect on the
performance of health care services in the hospital. The results also show that
personal relationships have not a direct impact on service performance.
Performance and quality of health care are important because it deals with
human lives. Hospital managers should improve personal relationship of staff
align with knowledge creation and sharing to achieve better health care
performances

Abstract Today, many provider organizations to survive and surpass other competitors in
the world to compete. The new techniques and tools to identify and prioritize the
most important metrics are used to obtain the customer's consent. Banks, as a
service provider organizations are no exception. Quality key role in the banking
industry and customer satisfaction Arzayt and as one of the objectives in this
area are considered to be basic. Knowledge of customer needs and requirements
to provide satisfactory services to our clients to facilitate them - slow. Can be
said to have a better understanding, identification and prioritization of key
customer requirements for bank executives in the banking industry will be
considered. Expansion of electronic communication and access to the worldwide
web a lot of people in the world, suitable for the establishment of trade and
economic interaction is provided. This increases competition in the banking
industry and has been providing electronic banking. Purpose of this study
methods of integrating Quality Function Deployment (QFD), Kano model and
fuzzy analytic hierarchy process (FAHP) is. In this study a new method to detect
and analyze customer needs, priorities bank offers. The results show that the
priority banking customers before and after the integration of the Kano model in
the planning matrix of quality home is different