تقوا، محمدرضا، تقویفرد، محمدتقی، معینی، علی و زینالدینی، محمدرضا. (1396). مدلی برای دولت هوشمند: تبیین ابعاد دولت هوشمند با استفاده از روش فراترکیب.
فصلنامه مطالعات مدیریت کسبوکار هوشمند، 21، 168-131. doi:
10.22054/IMS.2018.8515
تقویفرد، محمدتقی، قربانیزاده، وجهالله و حجازینیا، رویا. (1398). الگوی الزامات استقرار خدمات دولت الکترونیکی در بستر رسانه اجتماعی: دولت الکترونیک 0, 2. پژوهشهای مدیریت عمومی، 46، 170-146. doi:10.22111/JMR.2020.31326.4741
ثقفی، فاطمه، ناصراسلامی، فاطمه و علیجربان، معصومه. (1389). مدل بومی بلوغ دولت سیار. فصلنامه
سیاست علم و فناوری، 3 (2)، 64-46. doi:
20.1001.1.20080840.1389.3.2.5.7
خادمی، سید موسی و خادمی، سید رضا. (1400). طراحی مدل سنجش بلوغ دولت الکترونیک (مورد مطالعه: استانداری استان لرستان). مدیریت سازمانهای دولتی، 9 (4). doi:10. 30473/IPOM 2021. 56090. 4254.
صفری، حسین، خوشسیما، غلامرضا، محمدیان، ایوب، مصلحی، عادل، حاکی، کاظم، فرازمند، عماد و تمیزی، علیرضا. (1382). مدل بلوغ دولت الکترونیک وزارت بازرگانی ایران. فصلنامه دانش مدیریت، 16 (1)، 78-53.
عبادی، نغمه و پیرنژاد، علی. (1393). حکمرانی الکترونیک در شهرداریها: مطالعه پرتال شهرداری های کشور.
مجله مدیریت دولتی، 6 (2)، 288-265. doi:
10.22059/JIPA.2014.50766
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استناد به این مقاله: تقویفرد، محمدتقی.، حجازی نیا، رویا. (1400). مدلی برای بلوغ دولت الکترونیک 0, 2: با تمرکز بر کشورهای درحالتوسعه،
مطالعات مدیریت کسب وکار هوشمند، 10(38)، 1-36.
DOI: 10.22054/ims.2021.61644.1993
Journal of Business Intelligence Management Studies is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License..vv
تقوا، محمدرضا، تقویفرد، محمدتقی، معینی، علی و زینالدینی، محمدرضا. (1396). مدلی برای دولت هوشمند: تبیین ابعاد دولت هوشمند با استفاده از روش فراترکیب.
فصلنامه مطالعات مدیریت کسبوکار هوشمند، 21، 168-131. doi:
10.22054/IMS.2018.8515
تقویفرد، محمدتقی، قربانیزاده، وجهالله و حجازینیا، رویا. (1398). الگوی الزامات استقرار خدمات دولت الکترونیکی در بستر رسانه اجتماعی: دولت الکترونیک 0, 2. پژوهشهای مدیریت عمومی، 46، 170-146. doi:10.22111/JMR.2020.31326.4741
ثقفی، فاطمه، ناصراسلامی، فاطمه و علیجربان، معصومه. (1389). مدل بومی بلوغ دولت سیار. فصلنامه
سیاست علم و فناوری، 3 (2)، 64-46. doi:
20.1001.1.20080840.1389.3.2.5.7
خادمی، سید موسی و خادمی، سید رضا. (1400). طراحی مدل سنجش بلوغ دولت الکترونیک (مورد مطالعه: استانداری استان لرستان). مدیریت سازمانهای دولتی، 9 (4). doi:10. 30473/IPOM 2021. 56090. 4254.
صفری، حسین، خوشسیما، غلامرضا، محمدیان، ایوب، مصلحی، عادل، حاکی، کاظم، فرازمند، عماد و تمیزی، علیرضا. (1382). مدل بلوغ دولت الکترونیک وزارت بازرگانی ایران. فصلنامه دانش مدیریت، 16 (1)، 78-53.
عبادی، نغمه و پیرنژاد، علی. (1393). حکمرانی الکترونیک در شهرداریها: مطالعه پرتال شهرداری های کشور.
مجله مدیریت دولتی، 6 (2)، 288-265. doi:
10.22059/JIPA.2014.50766
References
Avery, E. (2017). Public information officers’ social media monitoring during the Zika virus crisis, a global health threat surrounded by public uncertainty.
Public Relations Review, 43, 468-476.
https: //doi. org/10. 1016/j. pubrev. 2017. 02. 018.
Bertot, J. , Jaeger, P. , Munson, S. , & Glaisy, T. (2010). Social media Technology and government transparency. Computer, 43 (11) , 53–59.
Bertot, J. , Jaeger, P. , & Hansen, D. (2012). The impact of polices on government social media usage: Issues, challenges and recommendations.
Government Information Quarterly, 29, 30-40.
https: //doi. org/10. 1016/j. giq. 2011. 04. 004.
Bonson, E. , Perea, D. , & Bednarova, M. (2019). Twitter as a tool for citizen engagement: An empirical study of the Andalusian municipalities.
Government Information Quarterly, 36 (3) , 480-489.
https: //doi. org/10. 1016/j. giq. 2019. 03. 001.
Bonson, E. , Torres, l. , Royo, s. , & Flores, f. (2012). Local e-government 2. 0: Social media and corporate transparency in municipalities.
Government Information Quarterly, 29, 123–132.
https: //doi. org/10. 1016/j. giq. 2011. 10. 001.
Chen, J. , & shen, X. L. (2015). Consumers' decisions in social commerce context: An empirical investigation.
Decision Support Systems, 79, 55-64.
https: //doi. org/10. 1016/j. dss. 2015. 07. 012.
Chen, Q. , Min, C. , Zhang, W. , Wang, G. , Ma, X. , & Evans, R. (2020). Unpacking the black box: How to promote citizen engagement through government social media during the COVID-19 crisis.
Computers in Human Behavior, 110,106380.
https: //doi. org/10. 1016/j. chb. 2020. 106380.
Chun, S. , & Luna-Reyes, L. (2012). Social media in government. Government Information Quarterly, 29 (4) , 441-445.
Chun, S. , Shulman, S. , Sandoval, R. , & Hovy, E. (2010). Government 2. 0: Making Connections between citizens, data and government. Information Policy, 15, 1-9. https: //doi. org/10. 3233/IP-2010-0205.
Criado, J. , Sandoval-Almazan, R. , & Gill-Garcia, G. (2013). Government innovation through social media.
Government Information Quarterly, 30 (4) , 319-326.
https: //doi. org/10. 1016/j. giq. 2013. 10. 003.
Criado, J. , Rojas-Martin, F. , & Gil-Garcia, I. (2017). Enacting social media success in local public administrations an empirical analysis of organizational, institutional, and contextual factors.
International Journal of Public Sector Management, 30 (1) , 31-47.
https: //doi. org/10. 1108/IJPSM-03-2016-0053.
Cromer, C. (2010). Understanding Web 2. 0's influences on public e-services: A protection motivation perspective. Innovation: Management. Policy & Practice, 12, 192–205.
https: //doi. org/10. 5172/impp. 12. 2. 192.
Delahaye Paine, K. (2011). Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships. Hoboken: Wiley.
Dong, X. , & Wang, T. (2018). Social tie formation in Chinese online social commerce: the role of IT affordances.
International Journal of Information Management, 42, 49-64.
https: //doi. org/10. 1016/j. ijinfomgt. 2018. 06. 002.
Dorris, M. (2008). Service transformation in government. The Public Manager, 25–28.
Drissa, O. , Melloulib, S. , & Trabelsi, Z. (2019). From citizens to government policy-makers: Social media data analysis.
Government Information Quarterly, 36 (3) , 560-570.
https: //doi. org/10. 1016/j. giq. 2019. 05. 002.
Geyer, S. , & Krumay, B. (2015). Development of a social media maturity model-a grounded theory approach. 48th Hawaii International Conference. System Sciences (HICSS).
Golbeck, J. , Grimes, J. , & Rogers, A. (2010). Twitter use by the U. S. Congress. Journal of the American Society for Information Science and Technology, 61 (8) , 1612-1621.
https: //doi. org/10. 1002/asi. 21344.
Graham, M. , Avery, E. , & Park, S. (2015). The role of social media in local government crisis communications.
Public Relations Review, 41, 386–394.
https: //doi. org/10. 1016/j. pubrev. 2015. 02. 001.
Guo, J. , Liu, Z. , & Liu, Y. (2016). Key success factors for the launch of government social media platform: Identifying the formation mechanism of continuance intention.
Computers in Human Behavior, 55, 750-763.
https: //doi. org/10. 1016/j. chb. 2015. 10. 004.
Han, H. , Xu, H. , & chen, H. (2018). Social commerce: A systematic review and data synthesis.
Electronic Commerce Research and Applications, 30, 38-50.
https: //doi. org/10. 1016/j. elerap. 2018. 05. 005.
Jaeger, P. , & Bertot, J. (2010). Transparency and technological change: Ensuring equal and sustained public access to government information.
Government Information Quarterly, 27 (4) , 371-376.
https: //doi. org/10. 1016/j. giq. 2010. 05. 003.
Jami pour, M. , & Jafari, S. (2018). Toward a maturity model for the application of social media in healthcare: The health 2. 0 roadmap. Online Information Review,43 (3) , 404-425. https: //doi. org/10. 1108/OIR-02-2018-0038.
Khan, G. (2014). the Government 2. 0 Utilization Model and Implementation Scenarios.
Information Development online first, 31 (2) , 135-149.
https: //doi. org/10. 1177/0266666913502061.
Kulpa, M. , & Johnson, K. (2008). Interpreting the CMMI (R): A Process Improvement Approach (2nd ed.). Auerbach Publications.
Kuzma, J. (2010). Asian government usage of Web 2. 0 social media. European Journal e-Practice, 9,1-13.
Lee, G. , & Kwak, Y. (2012). An open government maturity model for social media based public engagement.
Government Information Quarterly, 29 (4) , 495-403.
https: //doi. org/10. 1016/j. giq. 2012. 06. 001.
Linder, D. (2012). From e-government to we-government: Defining a typology for citizen coproduction in the age of social media.
Government Information Quarterly, 29 (4) , 446–454.
https: //doi. org/10. 1016/j. giq. 2012. 06. 003.
Luna, S. , & Pennock, M. (2018). Social media applications and emergency management: A literature review and research agenda.
International Journal of Disaster Risk Reduction, 28, 565-577.
https: //doi. org/10. 1016/j. ijdrr. 2018. 01. 006.
Mergel, I. (2012). The social media innovation challenge in the public sector.
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